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Method, apparatus, and system for predicting wastage rate

A churn rate and computing device technology, applied in the Internet field, which can solve the problems of internal causes of churn, inability to dig out customers, and inaccurate prediction results of churn rate.

Inactive Publication Date: 2016-12-21
ALIBABA GRP HLDG LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] However, customer churn behavior is often a comprehensive expression of internal laws and external environments. The existing churn rate prediction methods can only describe the relationship between variables and churn rate to a limited extent, and cannot dig out the internal factors that constitute customer churn. causes, which in turn lead to inaccurate predictions of churn

Method used

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  • Method, apparatus, and system for predicting wastage rate
  • Method, apparatus, and system for predicting wastage rate
  • Method, apparatus, and system for predicting wastage rate

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Embodiment Construction

[0071] In order to make the purpose, technical solution and advantages of the present application clearer, the technical solution of the present application will be clearly and completely described below in conjunction with specific embodiments of the present application and corresponding drawings. Apparently, the described embodiments are only some of the embodiments of the present application, rather than all the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0072] refer to Figure 1a , shows a networked environment 100 according to various embodiments. Networked environment 100 includes an operations server 105 in data communication with one or more clients 106 via a network 112 , and a computing environment 103 that may be integrated with operations server 105 or independent of operations server 105 . ...

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Abstract

The application discloses a method, apparatus, and system for predicting a wastage rate, so that a problem of inaccurate prediction of a wastage rate in the prior art can be solved. The recording method comprises: wastage rate data within preset time before a first time are obtained; the wastage rate data are decomposed into a registration time dimension parameter, a registration time length dimension parameter, and a calendar time dimension parameter, wherein the registration time dimension parameter expresses the influence on the wastage rate by registration time, the registration time length dimension parameter expresses the influence on the wastage rate by the registration time length, and the calendar time dimension parameter expresses the influence on the wastage rate by calendar time; and according to the registration time dimension parameter, the registration time length dimension parameter, and the calendar time dimension parameter after decomposition, a wastage rate of a second time is calculated, wherein the second time is behind the first time.

Description

technical field [0001] The present application relates to the technical field of the Internet, and in particular to a method, device and system for predicting a loss rate. Background technique [0002] For enterprises, especially Internet enterprises, customers are an important resource. A more in-depth research and understanding of customers to grasp the law of customer loss and even predict the rate of customer loss can enable companies to make coping strategies in advance, save more customers, and bring more benefits to the company. Benefit. [0003] In the prior art, a common method for predicting the customer churn rate is: making statistics and recording the customer churn rate in a predetermined period to form a one-dimensional time series. Using ordinary statistical models, establish the relationship between customer churn rate and several set variables, and use the recorded historical churn rate data for training and then apply it to the prediction of churn rate. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/04G06Q10/06H04L12/24H04L29/08H04L29/06
Inventor 黄承伟操颖平盛子夏
Owner ALIBABA GRP HLDG LTD
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