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Service robot of business hall and service method

A service robot, business hall technology, applied in the field of robots, can solve problems such as limited ability, and achieve the effect of saving manpower

Inactive Publication Date: 2017-02-15
安徽爱依特科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the development of science and technology, the use of robots is becoming more and more common. At present, robots can mainly complete simple communication with people during use, and these questions and answers are stored in the memory of the robot in advance. limited to answering these questions in memory, its ability to

Method used

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  • Service robot of business hall and service method

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Embodiment Construction

[0016] Such as figure 1 As shown, a service robot in a business hall includes a robot body in which a central controller 1 and a walking mechanism 2 connected to the central controller 1, a display module 3, a voice input and output module 4, and a human body infrared sensor module are arranged. 5. Face recognition module 6, storage module 7.

[0017] A service method based on a service robot in a business hall, comprising the following steps:

[0018] (1) Place the service robot at the entrance of the business hall;

[0019] (2) The human body infrared sensor module of the service robot collects human body infrared information in real time, and when the human body infrared information is collected, it sends a welcome message through the voice input and output module;

[0020] (3) When the customer turns to the service robot, the customer's face is recognized through the face recognition module and compared with the database in the storage module;

[0021] 1) If the custome...

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Abstract

The invention discloses a service robot of a business hall. The service robot comprises a robot body, wherein a central control unit as well as a walking mechanism, a display module, a voice input and output module, a human body infrared sensor module, a face recognition module and a memory module which are connected with the central control unit are arranged in the robot body. The service robot disclosed by the invention can be used for replacing a greeter in the business hall and recognizing and remembering faces through the face recognition module, and when a customer comes again, since information of the customer is stored in the memory module, the information of the customer can be actively displayed by the service robot; on one hand, the step that the customer inputs personal information is omitted, on the other hand, the intimacy and sense of presence are given to the customer, goodwill is created to the customer, and the customer is willing to receive products and businesses which are subsequently recommended to the customer by the service robot; in addition, the customer can be guided to a corresponding service window by the service robot, so that manpower is saved.

Description

technical field [0001] The invention mainly relates to the field of robots, in particular to a service robot and a service method in a business hall. Background technique [0002] With the development of science and technology, the use of robots is becoming more and more common. At present, robots can mainly complete simple communication with people during use, and these questions and answers are stored in the memory of the robot in advance. Restricted to answering these questions in memory, its ability is limited. Contents of the invention [0003] The purpose of the present invention is to provide a service robot and a service method in a business hall in order to make up for the defects of the prior art. [0004] The present invention is achieved through the following technical solutions: [0005] A business hall service robot, characterized in that it includes a robot body, a central controller and a walking mechanism connected to the central controller, a display mo...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): B25J11/00
CPCB25J11/0005
Inventor 徐平王昆仑
Owner 安徽爱依特科技有限公司
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