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Method and system for locating problem of surfing internet by mobile internet user through LTE

A mobile Internet and user technology, applied in the field of communication, can solve the problems of inability to identify the user's detailed process and lack of effective information.

Active Publication Date: 2017-06-30
HANGZHOU EASTCOM SOFTWARE TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] Aiming at the abnormal situation that occurs when mobile Internet users access the Internet through Global System for Mobile Communication (GSM) and Time Division-Synchronous Code Division Multiple Access (TD-SCDMA), the traditional method adopts user-based (Call Detail Record, CDR) bill data is used for problem analysis and positioning, while the user CDR bill only contains the process records of the user's online business generation and the process of the request has been merged to a certain extent, and the effective information is less. Does not contain information on the user control plane, and cannot identify the detailed process of each user request

Method used

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  • Method and system for locating problem of surfing internet by mobile internet user through LTE
  • Method and system for locating problem of surfing internet by mobile internet user through LTE

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Embodiment Construction

[0019] The technical solutions of the present invention will be described in further detail below with reference to the accompanying drawings and embodiments.

[0020] figure 1 It is a schematic flow diagram of a method for locating a problem of a mobile Internet user surfing the Internet through LTE provided by an embodiment of the present invention. like figure 1 As shown, this embodiment includes steps S101-S104:

[0021] Step S101, analyzing whether the user subscribes to the LTE service. Specifically, according to the number of the user, it is analyzed whether the user subscribes to the LTE service. If it is not activated, the conclusion of the user problem is given: "the user has not activated the LTE service", and the analysis ends. If it has been opened, execute step S102.

[0022] Step S102, analyzing whether the terminal supports LTE network. If it does not support, then give the user problem conclusion: "The terminal does not support the LTE network", and the ...

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Abstract

The invention relates to a method and system for locating the problem of surfing the internet by a mobile internet user through LTE. The method comprises the steps that XDR detail data generated by the mobile internet user through an LTE network within a preset time period is acquired, wherein the XDR detail data comprises control face data and user face data; whether the user signaling interaction process has problems or not is judged according to an analysis rule according to the XDR detail data generated by the LTE network, and a mobile internet user problem conclusion is given according to the judgment result. The system comprises an acquiring module and an analysis module. The problem is analyzed and located based on the massive XDR detail data of the user on the LTE network from starting to be attached to the network to surf the internet to use services, analysis of anomaly is carried out on based on each original record of the user, and the problem is located more accurately and effectively in an end-to-end analysis mode.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method and system for locating problems of mobile Internet users surfing the Internet through LTE. Background technique [0002] Aiming at the abnormal situation that occurs when mobile Internet users access the Internet through Global System for Mobile Communication (GSM) and Time Division-Synchronous Code Division Multiple Access (TD-SCDMA), the traditional method adopts user-based (Call Detail Record, CDR) bill data is used for problem analysis and positioning, while the user CDR bill only contains the process records of the user's online business generation and the process of the request has been merged to a certain extent, and the effective information is less. It does not contain information on the user control plane, and cannot identify the detailed process of each user request. [0003] With the completion of the long-term evolution (Long Term Evolution, LTE) sy...

Claims

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Application Information

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IPC IPC(8): H04L12/24H04W24/04
CPCH04L41/0677H04W24/04
Inventor 孙勇
Owner HANGZHOU EASTCOM SOFTWARE TECH
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