Call hold method and hold, held terminal, computer-readable storage medium

A call hold and terminal technology, applied in the field of communications, can solve problems such as low user experience

Active Publication Date: 2020-04-03
NUBIA TECHNOLOGY CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The technical problem to be solved by the present invention is to provide a new call holding solution to solve the problem of low user experience caused by the held terminal directly refusing to send a message to the holding initiator in the prior art. For this technical problem, Provided are a call holding method and hold, a held terminal, and a computer-readable storage medium

Method used

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  • Call hold method and hold, held terminal, computer-readable storage medium
  • Call hold method and hold, held terminal, computer-readable storage medium
  • Call hold method and hold, held terminal, computer-readable storage medium

Examples

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no. 1 example

[0061] In order to solve the problem in the prior art that the held terminal directly refuses to send request information to the holding terminal when the call is on hold, causing poor user experience at both ends of the communication, this embodiment provides a call holding method. Please refer to figure 2 :

[0062] S202. The holding terminal generates a call holding request carrying authority indication information.

[0063] The "holding terminal" and "holding terminal" mentioned in this embodiment are only used to characterize the roles of the two terminals in the call holding state. The holding terminal refers to the terminal that actively requests to enter the call holding state, and the held terminal is A terminal that passively accepts a call on hold. If the holding terminal wants to establish a call holding state with the held terminal, it should be in a normal conversation state with the held terminal before that. In the call established between the holding termin...

no. 2 example

[0083] In order to make the advantages and details of the call holding solution provided by the present invention more clear, this embodiment continues to introduce the call holding method in the foregoing embodiments. First, the application scenario of the call holding method in this embodiment is briefly introduced:

[0084] With the continuous evolution of mobile communication technology, calls based on IP (Internet Protocol, Internet Protocol) are getting more and more attention from operators, and calls based on VOIP (Voice over Internet Protocol, VoIP) based on IP have gradually replaced circuit-based calls. , The high-definition voice call and video call function of VOIP can provide users with a better call experience, so it is used more and more frequently in life and work. On this basis, assume that in this embodiment, the held terminal initiates a VOIP voice call to the held terminal, please refer to Figure 6 :

[0085] S602. The held terminal establishes a call w...

no. 3 example

[0104] This embodiment first introduces the holding terminal in each embodiment of the present invention, please refer to Figure 11 A schematic diagram of the hardware structure of the hold terminal shown:

[0105] The holding terminal 30 includes a first processor 31, a first memory 32 and a first communication bus 33, wherein the first communication bus 33 is used to realize connection communication between the first processor 31 and the first memory 32, and the first memory 32 is a computer-readable storage medium, in which at least one computer program is stored, and these computer programs can be read, compiled, and executed by the first processor 31, so as to realize a corresponding processing flow. For example, in this embodiment, a call holding program is stored in the first memory 32, and the first processor 31 may implement the call holding method at the holding terminal side by executing the computer program.

[0106] In this embodiment, a held terminal cooperatin...

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PUM

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Abstract

The present invention discloses a call holding method, holding and held terminals and a computer-readable storage medium. The holding terminal carries the authority indication information in the call holding request sent to the held terminal, to indicate the held terminal that whether the held terminal has the authority to send request information to the outside or not in the call holding state, to enable the held terminal to determine whether to send the request information to the holding terminal according to the authority indication information after the held terminal receives the call holding request, and to enable the held terminal to send the request information to the holding terminal according to user's demands when the held terminal has the authority to send the request information to the outside, so as to keep the holding terminal aware of the current demand of the user on the held terminal side. The present invention abandons the rigid rejection of the user sending out request information in the existing call holding solution, not only improving the user experience of the held terminal to a certain extent, but also enhancing the user experience on the holding terminal side because the authority of the held terminal to send out the request information is determined by the holding terminal.

Description

technical field [0001] The present invention relates to the communication field, and more specifically relates to a call holding method and hold, a held terminal, and a computer-readable storage medium. Background technique [0002] Call hold (Call Hold, CH), also known as call hold, refers to a service provided by operators to users to temporarily interrupt an ongoing call and make a new call while maintaining contact with the original call. For example, when user A and user B are talking on the phone, user C initiates a call request to user A, user A can use the call hold function to answer the call from user C while maintaining contact with user B, see figure 1 A schematic diagram of a call on hold is shown. When user A is talking with user C, user B cannot hear user A's voice, and similarly, user B's voice will not be heard by user A, so as not to affect the call experience between user A and user C. During the conversation with user C, user A can switch back to the co...

Claims

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Application Information

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Patent Type & AuthorityPatents(China)
IPC IPC(8): H04W4/16
CPCH04W4/16
Inventor王海婴李杰
OwnerNUBIA TECHNOLOGY CO LTD