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Intelligent interaction method, device and storage medium

An intelligent interactive and pre-stored technology, applied in the field of data processing, can solve problems such as the inability to recognize users correctly, and the inability to provide timely replies, etc., to achieve timely and accurate replies, improve reliability, and improve accuracy.

Active Publication Date: 2020-10-27
YGSOFT INC
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, smart devices still cannot provide timely or accurate responses due to the inability to correctly recognize the meaning of the natural language input by the user.

Method used

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  • Intelligent interaction method, device and storage medium
  • Intelligent interaction method, device and storage medium
  • Intelligent interaction method, device and storage medium

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Embodiment Construction

[0014] The solutions of the embodiments of the present application will be described in detail below in conjunction with the accompanying drawings.

[0015] In the following description, for purposes of illustration rather than limitation, specific details, such as specific system architectures, interfaces, and techniques, are set forth in order to provide a thorough understanding of the present application.

[0016] The terms "system" and "network" are often used interchangeably herein. The term "and / or" in this article is just an association relationship describing associated objects, which means that there can be three relationships, for example, A and / or B can mean: A exists alone, A and B exist simultaneously, and there exists alone B these three situations. In addition, the character " / " in this article generally indicates that the contextual objects are an "or" relationship.

[0017] see figure 1 , figure 1 It is a flow chart of an embodiment of the intelligent inte...

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PUM

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Abstract

The application discloses an intelligent interaction method and device and a storage medium. The method includes: receiving a user question, calculating similarity degrees of the user question and pre-stored questions in a knowledge library, if the pre-stored questions of which the similarity degrees exceed a threshold value exist, outputting answers, which are in the knowledge library and correspond to the pre-stored questions, according to a descending order of the similarity degrees; adjusting a later similarity degree calculation mode according to records of selection of a user on the output answers; if the pre-stored questions of which similarity degrees exceed the threshold value do not exist, carrying out sentence adjustment on colloquial formulation of the user question, and recalculating the similarity degrees; and if the similarity degrees still do not exceed the threshold value, carrying out semantic parsing on the user question, and finding an answer, which is related to asemantic result, from the knowledge library or an internet. According to the above-mentioned scheme, accuracy and timeliness of intelligent replying can be improved, and then reliability of intelligent interaction is provided.

Description

technical field [0001] The present application relates to the field of data processing, in particular to an intelligent interaction method, device and storage medium. Background technique [0002] With the continuous development of computers and the Internet, people's lives have gradually entered the era of intelligence. That is, smart devices such as computers, mobile phones, tablet computers, etc. can realize intelligent interaction with people, and provide convenient and fast services for all aspects of people's lives. [0003] Generally, the smart device needs to perform semantic analysis on the information input by the user first, and then perform related operations based on the semantic analysis result, such as providing corresponding answers. However, corresponding to the same question or operation command, due to differences in people's expressions, and even differences in tone, the meanings represented are not the same. At present, smart devices still cannot provi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06F16/33G06F40/279G06F40/30G10L15/26
Inventor 周志明向万红向婷
Owner YGSOFT INC