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Intelligent queuing method and equipment as well as computer readable storage medium

An intelligent and device technology, applied in the information field, can solve the problems of unfairness, waste of paper, waste of customer time, etc., to save the time of waiting in line and avoid waste.

Inactive Publication Date: 2018-03-23
SHENZHEN YIHUA COMP +2
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of this, the present invention provides an intelligent queuing method, equipment, and computer-readable storage medium to solve the waste of paper in the queuing and calling machines in the prior art, which easily causes serious waste of customer time and easily causes unfair question

Method used

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  • Intelligent queuing method and equipment as well as computer readable storage medium
  • Intelligent queuing method and equipment as well as computer readable storage medium
  • Intelligent queuing method and equipment as well as computer readable storage medium

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Embodiment Construction

[0021] In the following description, specific details such as specific system structures and technologies are presented for the purpose of illustration rather than limitation, so as to thoroughly understand the embodiments of the present invention. It will be apparent, however, to one skilled in the art that the invention may be practiced in other embodiments without these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.

[0022] In order to illustrate the technical solutions of the present invention, specific examples are used below to illustrate.

[0023] figure 1 is a schematic diagram of the implementation flow of the intelligent queuing method provided by the embodiment of the present invention, in figure 1 In the illustrated embodiment, the subject of execution of the process is the intelligent queuing devic...

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PUM

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Abstract

The invention is suitable for the technical field of information, and provides an intelligent queuing method, intelligent queuing equipment and a computer readable storage medium. The method comprisesthe following steps: acquiring reservation queuing information of a user: receiving the reservation queuing information transmitted by the user through a mobile terminal, or receiving the reservationqueuing information input by the user through the intelligent queuing equipment, wherein the reservation queuing information comprises information acquisition time and a communication number of the mobile terminal of the user,; and generating electronic queuing code information according to the information acquisition information, and transmitting the electronic queuing code information to the mobile terminal of the user according to the communication number, wherein the electronic queuing code information at least comprises a queuing code, front queuing number of people and estimated queuingtime. Paper-free queuing and calling can be realized on site or remotely, so waste of paper is avoided, the queuing and waiting time of customers is shortened, and unfair phenomenon caused by the fact that the paper queuing number discarded by other customers is picked up is avoided.

Description

technical field [0001] The invention belongs to the field of information technology, and in particular relates to an intelligent queuing method, equipment and computer-readable storage medium. Background technique [0002] With the rapid development of social economy, the communication between people and society is increasing day by day. In public places such as banks, hospitals, restaurants and office halls of government agencies, the phenomenon of queuing for work has appeared, and the phenomenon of queuing has already affected the customer service in these places. The quality caused serious problems. [0003] At present, in these public places, all adopt the queuing and calling machine to carry out queuing and calling management. However, the existing queuing machines rely on customers to go to the place of work, take out the paper version of the number on the number calling machine, and then wait. On the one hand, it is a waste of paper; If you miss the number call, yo...

Claims

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Application Information

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IPC IPC(8): G07C11/00
CPCG07C11/00G07C2011/04
Inventor 王秋雨
Owner SHENZHEN YIHUA COMP
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