Service agency processing method and device

Abstract

An embodiment of the invention provides a service agency processing method and device. The method applied to a network platform comprises that first information, which comprises first voice information for indicating agency request, is received from a first client; second information, which comprises second voice information for determining to implement agency or not, is received from a second client; content of the first voice information matches that of the second voice information, whether an agent has an agency authority and / or an agency authority range is determined, and an agency authorization record is formed; third information, which comprises third voice information submitted to a service handling party by the agent, is received from a third client; the agent is authenticated on the basis of the third information and the agent authorization record to obtain an authentication result; and fourth information through which the handling party can determine whether the agent has theagency authority at least is sent to the third client according to the authentication result.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to a business agency processing method and device. Background technique [0002] At present, for some business that needs to be handled by the person without the presence of the person himself, it is necessary to ask an agent to handle it on his behalf. In this scenario, it is required to present the authorization certificate of the authorized party, valid identity certificates and signatures of both parties and other authorized agent information. For example, it is necessary to present valid identity certificates such as the original and / or copies of the principal's ID card, passport or various qualification certificates, and the original and / or copy of the authorization certificate with the signature of the principal. [0003] Using the above-mentioned authorized agent information to determine whether the identity of the agent is valid is complicated and involves a l...

AI Technical Summary

Problems solved by technology

[0003] Using the above-mentioned authorized agent information to determine whether the identity of the agent is valid is complicated and involves a lot of proof materials, and if the original information is lost, the confidential information of the principal will be lost and it will be very difficult to reissue; and In the process of processing, the information may be forged such as illegal copying, and the business security of the agency business has also been questioned.

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