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Incoming call answer method and apparatus of multichannel terminal

An answering device and multi-channel technology, applied in the field of communication, can solve problems such as unfavorable user operation experience, inability to respond to terminal personalized response, etc., to achieve the effect of optimizing user experience

Active Publication Date: 2018-08-07
SPREADTRUM COMM (SHANGHAI) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The technical problem solved by the present invention is that the existing technology cannot make a personalized response to the caller based on the terminal, which is not conducive to the user's operating experience during daily calls

Method used

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  • Incoming call answer method and apparatus of multichannel terminal
  • Incoming call answer method and apparatus of multichannel terminal
  • Incoming call answer method and apparatus of multichannel terminal

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Experimental program
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Embodiment Construction

[0041] Those skilled in the art understand that, as mentioned in the background art, when a call waiting operation is performed in the prior art, a personalized response cannot be made to the caller based on the terminal. However, in the case where it is necessary to combine the call waiting operation to handle multiple calls at the same time, most of the existing technologies use figure 1 shown in the embodiment.

[0042] specifically, figure 1 A schematic diagram of an application scenario of a currently typical method for processing multiple downlink service requests that supports a call waiting function, wherein the downlink service request may be a called service for a user (not shown in the figure) request, the user is identified by the user identification card 11 . In this example, the terminal 1 has only one active service path (not shown in the figure) based on the subscriber identity card 11, and the service path carries out service data based on the data path (not...

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PUM

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Abstract

The invention provides an incoming call answer method and apparatus of a multichannel terminal. The method comprises the following steps: receiving a service request associated with a current user identification card, wherein the service request comprises a called service request for a current user, and the current user is identified by the current user identification card; making response to theservice request according to the instruction of the current user, establishing a first service channel for calling, and playing a preset multimedia file, wherein the first service channel is established based on the current user identification card. By adoption of the technical scheme of the invention, the terminal can directly play the preset multimedia file to an opposite end of the service request based on the first service data channel so as to perform personalized answer to the service request, so that the operational experience of both parties is greatly optimized.

Description

technical field [0001] The present invention relates to the field of communication technologies, in particular to a method and device for answering incoming calls of a multi-channel terminal. Background technique [0002] With the continuous improvement of network bandwidth and the continuous optimization of upload and download rates, the current terminal calls are mainly based on data for various traditional related services, such as voice and video calls. [0003] Most of the existing call waiting services are provided based on the network. For example, for a terminal that has activated the call waiting service, when the user is currently inconvenient to answer the call, the prompt tone provided by the network can prompt the caller and hang up the call; for another example, if the user is already on a call but has a new call When an incoming call is made, but the user does not want to answer a new incoming call, he can issue a hang-up command to the terminal, and the term...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W76/15H04W76/32H04L29/06
CPCH04L65/1016H04W4/16H04W88/06H04W76/10
Inventor 高喜春曹强陈贤亮何毅倪金金赵以国
Owner SPREADTRUM COMM (SHANGHAI) CO LTD