Intelligent terminal for elevator rescue, elevator system and intelligent rescue method

Abstract

The invention discloses an intelligent terminal for elevator rescue. The intelligent terminal comprises a trapped person detection module and an intelligent help-seeking module, the trapped person detection module sends automatic help-seeking information, and the intelligent help-seeking module is used for generating search information according to the received automatic help-seeking information and searching rescue maintenance information matched with an elevator which gets persons trapped in a third-party elevator maintenance platform according to the search information and is further used for carrying out automatic calling according to the maintenance contact numbers recorded in the rescue maintenance information. According to the intelligent terminal, the help-seeking signals sent by the trapped persons in the first time by instinct is utilized to produce the automatic help-seeking information, automatic searching for the third-party elevator maintenance platform is started according to the automatic help-seeking information, then automatic calling is carried out according to the maintenance contact numbers recorded in the searched rescue maintenance information so as to get intouch with maintenance personnel, and then unconscious intelligent help-seeking of the trapped persons can be realized.

Description

technical field [0001] The invention relates to the technical field of elevator intelligent maintenance, in particular to an intelligent terminal for elevator rescue, an elevator system and an intelligent rescue method. Background technique [0002] At present, the emergency rescue of the elevator mainly has the following methods: the trapped person calls for help; the trapped person uses the alarm bell inside the elevator to call for help; the trapped person uses the one-key alarm inside the elevator to call for help; the third party The elevator operation monitoring product of our company makes a call after detecting an elevator failure. [0003] The first two methods all require the trapped personnel to take the initiative to ask for help, but the personnel are trapped for a long time due to the tension of the trapped personnel or not knowing how to use it correctly. [0004] For the third method, the one-key alarm and help method inside the elevator is usually connected...

AI Technical Summary

Problems solved by technology

[0003] The first two methods require the trapped person to ask for help, but the trapped person is trapped for a long time due to the nervousness of the trapped person or the lack of knowledge of how to use it correctly.

[0004] For the third method, the one-key alarm and help method inside the elevator is usually connected to the external third-party elevator maintenance platform, and the third-party elevator maintenance platform that is now popular, such as the 96333 maintenance platform, is also set up on the platform server. Service, by manually answering the incoming distress calls, and then manually inquiring about the maintenance personnel and telephone numbers set up for the trapped elevator in advance, and then contacting the corresponding maintenance personnel through manual services, can rescue be carried out. The above-mentioned problems exist when the elevator fails, and the problem is more serious when the elevator fails on a large scale. At this time, the trapped people dialed 96333 almost at the same time, which not only caused the problem of telephone line congestion and inability to access; there was also the problem that the maintenance platform customer service staff was limited and could not answer multiple incoming calls at the same time; The phone of the trapped person is lucky enough to be connected, and it is also necessary to verbally communicate with the customer service personnel on duty about the trapped situation, address, elevator number and other information, which has the problems of long rescue time and low efficiency

[0005] The fourth way is a technology that is currently under development, but due to the false alarm factor, the service cost is greatly increased, and there is a lack of means to distinguish real alarms

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