Abnormal flight automatic refund method, device and equipment of self-service teller machine and medium

Abstract

The invention provides an abnormal flight automatic refund method, device and equipment of a self-service teller machine and a medium. The method comprises the steps that: an abnormal flight judgmentmodule determines whether a flight segment corresponding to an electronic ticket belongs to an abnormal flight according to a condition whether there is an abnormal flight flag in the ticket information of the electronic ticket of a passenger; a refund amount calculation module calculates a refund amount for the electronic ticket in the case that the flight segment corresponding to the electronicticket belongs to the abnormal flight, and the electronic ticket refund module triggers a refund operation of the electronic ticket. Through the abnormal flight automatic refund method, device and equipment of the self-service teller machine and the medium, the problem of low efficiency caused by the processing of the refund of the abnormal flight by a manual review mode is solved, and the refundefficiency of the abnormal flight is improved.

Description

technical field [0001] The invention relates to the field of airport services, in particular to a method, device, equipment and medium for automatic ticket refund for abnormal flights at self-service kiosks. Background technique [0002] Explanation of terms: [0003] Abnormal flight: The flight is in an abnormal state due to non-passenger reasons, such as weather, air traffic control, mechanical failure, aircraft deployment, etc. [0004] IRR: Involuntary refund (caused by abnormal flight) marking for the first time. [0005] INV: Involuntary refund (caused by abnormal flight) marking for the second time. [0006] With the vigorous development of the domestic tourism industry, the number of passengers traveling by air is gradually increasing, and airlines are committed to improving their service quality. Especially when there are abnormal flight conditions that are not caused by passengers, such as weather reasons, air traffic control, mechanical failure, and aircraft de...

AI Technical Summary

Problems solved by technology

[0010] The present invention provides a method, device, equipment and medium for automatic ticket refund for abnormal flights of a self-service kiosk machine, in order to solve the problem of low efficiency caused by manual review of refunds for abnormal flights in the related art

Images