Tire operation service system and method

Abstract

Provided are a tire operation service system and method that efficiently provide rescue service, such as tire replacement, to a user when there is a tire failure. The present invention comprises: a tire information monitoring device 1 which includes a function for monitoring information pertaining to a tire and a function for detecting position information, and to which unique identification information has been assigned; a tire operation server 2 that is provided with a user information database 2A in which user information corresponding to the identification information is stored and a shopinformation database 2B in which position information for each shop is stored, and that is connected to the tire information monitoring device 1 via a communication network; and a shop terminal 3 anda user terminal 4 that are connected to the tire operation server 2 via the communication network. The tire operation server 2 is configured to include: a user information extraction means; a nearby shop extraction means; a shop-with-handling-ability extraction means; and a shop information transmission means.

Description

technical field [0001] The present invention relates to a tire operating service system and method for providing rescue services such as tire replacement to users when a tire fails. Background technique [0002] In general, when a pneumatic tire attached to a car experiences a failure such as a blowout or a decrease in air pressure, it is necessary to take immediate action against the failure. Therefore, it is necessary to be able to quickly find a store that handles the failure in the vicinity of the location where the failure occurred. Therefore, for example, Patent Document 1 proposes: when receiving a notification of a failure from a user, based on the location information of the user at the time of the failure and user information (vehicle information, tire information, etc.) The nearest store of matching tires is identified, the user's location information and tire information are sent to the nearest store, and the store information of the nearest store is presented t...

AI Technical Summary

Problems solved by technology

[0003] However, in this method, since the nearest store is specified based on pre-recorded store information (tire information held by each store, etc.), it cannot be confirmed that the nearest store has a tire that matches the user information in stock at the time of failure. , there is a hidden danger of unacceptable failure response

In addition, due to the crowded state of the nearest store, there is a possibility that the user's interests may be damaged due to failure to respond promptly to the failure.

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