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Method, system and storage medium for providing and obtaining services

A service method and storage medium technology, applied in the field of providing and obtaining services, can solve the problems of not attaching importance to people-to-people communication, consuming manpower and cost, and not proposing solutions, etc.

Active Publication Date: 2020-11-13
北京云歌顺利科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Moreover, the existing commercial platforms are more for service transactions, but do not pay attention to the communication between people, so they cannot bring good service experience to users
On the other hand, traditional commercial platforms will guide customers to provide services based on the interaction between human customer service and users. With the rapid development of Internet technology today, this method of using human customer service is relatively labor-intensive and cost-intensive.
For the above problems, no effective solution has been proposed

Method used

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  • Method, system and storage medium for providing and obtaining services
  • Method, system and storage medium for providing and obtaining services
  • Method, system and storage medium for providing and obtaining services

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0037] According to an embodiment of the present invention, an embodiment of a method for providing services and obtaining services is provided. It should be noted that the steps shown in the flow charts of the accompanying drawings can be executed in a computer system such as a set of computer-executable instructions, Also, although a logical order is shown in the flowcharts, in some cases the steps shown or described may be performed in an order different from that shown or described herein.

[0038] The method embodiment provided in Embodiment 1 of the present application may be executed in a mobile terminal, a computer terminal, or a similar computing device. figure 1 It shows a hardware structure block diagram of a computer terminal (or mobile device) for realizing the method for providing a service and the method for obtaining a service. Such as figure 1 As shown, the computer terminal 10 (or mobile device 10) may include one or more (shown by 102a, 102b, ..., 102n in t...

Embodiment 2

[0101] Figure 7 The system 100 for providing services according to the first aspect of this embodiment is shown, and the system 100 corresponds to the method for providing services according to the first aspect of Embodiment 1. refer to Figure 7 As shown, the system 100 includes: a service requirement receiving module 110, configured to receive a service requirement from a first terminal device requesting to obtain a service; a first sending module 120, configured to generate a first audio related to the service requirement, and send the second An audio is sent to the first terminal device; the first receiving module 130 is used to receive the second audio from the first terminal device, wherein the second audio contains response information related to the first audio; the demand information generation module 140 is used to The second audio is used to generate demand information related to the service demand; the first determination module 150 is used to determine the targe...

Embodiment 3

[0111] Figure 11 The system 500 for providing a service according to the first aspect of this embodiment is shown, and the system 500 corresponds to the method according to the first aspect of Embodiment 1. refer to Figure 11 As shown, the system 500 includes: a first processor 510; and a first memory 520, connected to the first processor 510, used to provide the first processor 510 with instructions for the following processing steps: receive from the first terminal device Request to obtain the service requirement of the service; generate the first audio related to the service requirement, and send the first audio to the first terminal device; receive the second audio from the first terminal device, wherein the second audio contains information related to the first audio Response information; according to the second audio, generate demand information related to the service demand; determine the target service provider that matches the demand information; and send the infor...

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PUM

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Abstract

The invention discloses a method, system and storage medium for providing and acquiring services. Wherein, the method for providing a service includes: receiving a service requirement requesting to obtain a service from a first terminal device; generating a first audio related to the service requirement, and sending the first audio to the first terminal device; The first terminal device receives second audio, wherein the second audio includes response information related to the first audio; generates demand information related to the service requirement according to the second audio; determines the response information related to the service requirement; the target service provider matching the demand information; and sending the information of the target service provider to the first terminal device, and / or sending the user information of the user who sent the service demand and the demand information to the second terminal device of the target service provider.

Description

technical field [0001] The present invention relates to the computer field, in particular, to a method, system and storage medium for providing and acquiring services. Background technique [0002] Existing social networks are mainly a friendship platform based on friendship between people, and the basis for establishing friendship is mostly life, not specifically for establishing business partnerships. Moreover, the existing commercial platforms focus more on service transactions, but do not pay attention to the communication between people, so they cannot bring good service experience to users. On the other hand, traditional commercial platforms will guide customers to provide services based on the interaction between human customer service and users. With the rapid development of Internet technology today, this method of using human customer service is relatively labor-intensive and cost-intensive. For the above problems, no effective solution has been proposed yet. Co...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329G06F16/3343
Inventor 王欣刘大卫
Owner 北京云歌顺利科技有限公司