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Customer data processing method and device, computer equipment and storage medium

A technology of customer data and processing methods, applied in the computer field, can solve problems such as blindness, poor applicability, and large resource consumption, and achieve the effects of accurate allocation, improved marketing efficiency, and high recommendation success rate

Pending Publication Date: 2019-05-28
ONE CONNECT SMART TECH CO LTD SHENZHEN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In the existing technology, when acquiring customer data and analyzing customer needs based on big data, the data acquisition method is not targeted, too blind, consumes a lot of resources, and has poor applicability

Method used

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  • Customer data processing method and device, computer equipment and storage medium
  • Customer data processing method and device, computer equipment and storage medium
  • Customer data processing method and device, computer equipment and storage medium

Examples

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Embodiment Construction

[0045] In order to enable those skilled in the art to better understand the solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention.

[0046] In some processes described in the specification and claims of the present invention and the above-mentioned drawings, a plurality of operations appearing in a specific order are contained, but it should be clearly understood that these operations may not be performed in the order in which they appear herein Execution or parallel execution, the sequence number of the operation, such as S11, S12, etc., is only used to distinguish different operations, and the sequence number itself does not represent any execution order. Additionally, these processes can include more or fewer operations, and these operations can be performed sequentially or in parallel. It should be not...

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PUM

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Abstract

The invention provides a client data processing method. The method comprises the steps of obtaining client data; generating a service label according to the client data, wherein the service label comprises a service type and a service attribute required by a client; obtaining a target service matched with the service tag from a pre-created target service database according to a preset matching rule; And creating a service follow-up task according to the target service, and distributing the service follow-up task to a corresponding service processing object according to a preset service distribution rule. According to the invention, the client data is acquired, the client data is analyzed, the client demand is analyzed, the appropriate target service is recommended to the potential client,the potential client can be conveniently mined, and the target service is distributed to the matched service processing object according to the service tag to follow up, so that the marketing efficiency is improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a client data processing method, device, computer equipment and storage medium. Background technique [0002] With the development of social economy, people's concept of investment and financial management is getting stronger and stronger, and the types of business provided by banks are increasing, and the scope of promotion and use is wider. These business types include credit card business, credit business, investment and financial management, etc. [0003] In order to facilitate business handling, the bank provides customers with various convenient business application channels, such as offline manual application, telephone application, and online application. Customers only need to provide some simple personal information, such as name, contact information, application form, etc. Business type, etc., you can apply for the relevant business. These information can pr...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06Q40/02G06Q40/06
Inventor 林国胜
Owner ONE CONNECT SMART TECH CO LTD SHENZHEN
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