The application provides a multi-channel cooperative target customer cultivation
system and method, and relates to the technical field of computers. User data from multiple channels is received to identify the identity of a user and generate a unique marketing
user identifier for the user. When a cultivation task is performed on the user, all channels associated with the marketing
user identifier of the user are obtained, the highest priority single channel is selected according to a preset channel priority strategy, and the marketing content of this time is sent to the user only through the single channel. A cultivation
workflow containing
conditional branch nodes is constructed, the cultivation
workflow is driven by user behavior events, and subsequent predefined
branch actions are triggered based on user behavior events and
conditional branch nodes. The application solves the problem of marketing resource waste and user experience fragmentation caused by data silos, realizes the transformation of marketing processes from extensive
broadcasting to precise personalized reach, and improves
marketing efficiency, customer experience and business conversion rate.