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User evaluation information processing method and device

A technology of user evaluation and evaluation information, applied in the Internet field, can solve problems that affect the interests of merchants, cannot effectively reduce the phenomenon of swiping praise, and cannot truly reflect the quality of meals, etc.

Active Publication Date: 2019-07-16
ZHEJIANG KOUBEI NETWORK TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, this measure still cannot effectively reduce the probability of occurrence of praise orders (for example, merchants who order orders can only print small receipts for users to evaluate orders without performing order processing)
[0004] In addition, the current user evaluation information also contains many malicious negative reviews, that is, users maliciously criticize the products or merchants they consume because they are hired by competing merchants; or, some stores will launch Corresponding discounts or rebates, and some users usually give favorable comments to dishes in order to obtain corresponding discounts or rebates, but the praise does not truly reflect the quality of the meal
[0005] In short, there are many evaluation information in the existing user evaluation information that cannot truly reflect the evaluation information of the meal quality, thereby affecting the subsequent selection and consumption of other users for products, and thus reducing the user experience, but also easily due to the lack of authenticity and fairness. Sexuality, affecting the interests of merchants connected to the platform

Method used

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  • User evaluation information processing method and device
  • User evaluation information processing method and device
  • User evaluation information processing method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment approach 1

[0105] Embodiment 1: Determine all the dishes contained in the order information corresponding to the user evaluation information, and deduce the remaining quantity corresponding to each dish in all the dishes contained in the order information according to the remaining quantity corresponding to the dishes contained in the picture information of the remaining dishes . For example, the user's order information corresponds to 8 dishes, but during the user's dining process, 2 of the dishes have been removed from the table, resulting in only 6 dishes being included in the final remaining dish picture information, and the removed 2 dishes can be removed. The remaining amount of each dish is determined as 0%, so as to obtain the remaining amount corresponding to the eight dishes, and then determine the remaining amount corresponding to the eight dishes as the remaining amount of the dish corresponding to the user evaluation information.

Embodiment approach 2

[0106] Embodiment 2: Different from Embodiment 1, in this embodiment, the remaining amount corresponding to the dishes included in the remaining dish picture information is used as the remaining amount of at least one dish corresponding to the user evaluation information. For example, the user order information corresponds to 8 dishes, 2 of which have been removed from the table, and only 6 dishes are included in the picture information of the remaining dishes. In this implementation manner, only the remaining amount corresponding to the six dishes is used as the remaining amount of at least one dish corresponding to the user evaluation information. In this embodiment, since only the remaining amount of the dish contained in the picture information of the remaining dish is used as the remaining amount of the dish corresponding to the user evaluation information, the cheating behavior of the merchant or the user can be avoided to a certain extent, and it is convenient to accurat...

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Abstract

The invention discloses a user evaluation information processing method and device. The method comprises the steps of obtaining user evaluation information; wherein the user evaluation information comprises image information of the remaining dishes after dining and dining evaluation information; identifying the residual dish picture information in the user evaluation information, and determining the residual amount of at least one dish corresponding to the user evaluation information; and determining the credibility of the user evaluation information according to the matching degree between the remaining amount of at least one dish corresponding to the user evaluation information and the dining evaluation information in the user evaluation information. According to the scheme, the user evaluation information submitted by the user contains the information of the remaining dishes after dining, so that the order brushing cost can be improved, and the occurrence probability of the order brushing behavior is reduced; moreover, by adopting the scheme, the evaluation information which cannot reflect the real dining quality can be accurately determined, false evaluations can be quickly andaccurately screened out, the user experience is improved, and the loss of merchant benefits is avoided.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a method and device for processing user evaluation information. Background technique [0002] With the rapid development of Internet technology, various life service platforms continue to emerge. Through this platform, people can browse or consume products in the merchants connected to the platform, which greatly facilitates people's work and life. In recent years, many platforms have provided users with corresponding user evaluation functions, that is, users can evaluate the product or merchant after the product is consumed, so as to facilitate subsequent product selection and consumption by other users. [0003] However, current user evaluation information usually contains a lot of false evaluation information. For example, user review information generally contains comments on swiping orders, that is, users who swiped orders only purchased dishes from merchants who swip...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q50/12G06K9/00
CPCG06Q30/0281G06Q30/0201G06Q50/12G06V20/20
Inventor 贺三元
Owner ZHEJIANG KOUBEI NETWORK TECH CO LTD