Fault processing method, system and device and storage medium

Abstract

The embodiment of the invention provides a fault processing method and system, a device and a computer readable storage medium. The method comprises the following steps: acquiring basic data and real-time service data, counting the service data to obtain historical data, and storing the basic data, the service data and the historical data into a preset database according to a preset data rule; responding to a service request operation of a user in the network management system, the conference management system or the geographic information system, and obtaining response data corresponding to the service request operation from the database according to the service request operation; and analyzing the response data, and carrying out fault processing according to an analysis result and the basic data. According to the embodiment of the invention, the fault of each service platform can be automatically processed, intelligent operation and maintenance are realized, the labor cost is saved,the operation and maintenance pressure caused by video networking service expansion is reduced, and the fault processing efficiency is improved.

Description

technical field [0001] The present invention relates to the technical field of Internet of Things, in particular to a fault handling method, a system, a device and a computer-readable storage medium. Background technique [0002] The Internet of Vision is a dedicated network based on Ethernet hardware for high-speed transmission of high-definition video and dedicated protocols. The Internet of Vision is a more advanced form of the Internet and is a real-time network. [0003] The current fault handling system of the Internet of Things is based on a well-deep architecture design, functions are scattered but not aggregated, and data content is not shared. When one or more service platforms in the Internet of Vision fail, the service platforms will individually prompt and notify the operation and maintenance personnel to handle the fault. [0004] With the gradual expansion of the Internet of Things business, there are more and more business platforms. Correspondingly, it is n...

AI Technical Summary

Problems solved by technology

[0004] With the gradual expansion of the Internet of Things business, there are more and more business platforms. Accordingly, it is necessary to equip each business platform with operation and maintenance personnel, and to deal with the faults of each business platform, which increases the labor cost and the efficiency of fault handling is low.

Images