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Customer management system and method

A customer management and customer technology, applied in the field of customer management system, can solve the problems of management level confusion, strong space restrictions, lack of performance and order mode management, etc., to achieve the effect of improving efficiency and efficient level-by-level management

Pending Publication Date: 2019-09-20
SUZHOU MOKA INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the customer management system of this technical solution is not perfect for the standard management of sales personnel, lacks the necessary performance and order mode management, has strong restrictions on space, and the management level is also relatively chaotic

Method used

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  • Customer management system and method
  • Customer management system and method

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Experimental program
Comparison scheme
Effect test

Embodiment 1

[0037] The embodiment of the present invention discloses a customer management system, including a customer information management module 2, a customer type classification module 3, a customer allocation module 4, and a customer creation module 1;

[0038] Among them, the customer creation module 1 is used for collecting and creating basic customer information on the business end. The basic customer information includes at least the customer QQ number, which serves as the unique identification of the customer identity; the customer information also includes customer identity, customer name, customer company, Customer nickname, customer type, contact phone number, customer WeChat ID, and remarks.

[0039] Customer information management module 2, used to manage and store basic customer information;

[0040] The customer type division module 3 is used to access the server for customer data management. Customer data management includes verifying customer information and extractin...

Embodiment 2

[0051] The embodiment of the present invention discloses a customer management method, which is used to classify customer types and perform customer allocation, and specifically includes the following steps:

[0052] S1. The business terminal collects and creates basic customer information; the basic customer information includes customer QQ number, customer identity, customer name, customer company, customer nickname, customer type, contact mobile phone number, customer WeChat ID, remarks information; customer QQ number As a unique identifier of the customer's identity;

[0053] S2. Accessing the server to manage customer data, the customer data management includes verifying customer information, and extracting customer type attributes to determine the customer type;

[0054] S3. Configure customers into different groups according to the type of customers;

[0055] S4. Further configuring customers into groups under different authority management;

[0056] S5. Manage custom...

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Abstract

The invention discloses a client management system and a management method thereof. The system comprises a client information management module, a client type division module, a client distribution module and a client creation module, wherein client basic information at least comprises a client QQ number, and the client QQ number serves as a unique identifier of a client identity; and the input end of the client creation module is connected with the business end, the output end of the client creation module is connected with the input end of the client information module, and the output end of the client information module is connected with the input end of the client type division module and the input end of the client distribution module. According to the invention, the problems of unified collection, editing, auditing, management and analysis of the customer information in the business system can be solved, an operator can effectively manage a plurality of customers at the same time, efficient step-by-step management among the customers is realized, and the operation efficiency of the business system is improved.

Description

technical field [0001] The invention relates to the field of data processing and management, in particular to a customer management system and method. Background technique [0002] At this stage, various types of WeChat public accounts are close to saturation, and the content of interest to different people is very different. Vertically segmented WeChat public accounts are more focused, with higher user stickiness and greater marketing opportunities. By establishing WeChat public accounts with different positioning, using content dissemination and planning interaction to attract different types of people, publicizing and marketing WeChat public accounts can enhance the popularity, reputation and loyalty of the corporate brand, and then transform it into the potential of the corporate brand. consumer. In addition, the incubation and operation of WeChat regional accounts and vertical accounts can further promote the construction of Internet informatization and better serve th...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/958G06F16/9536G06Q50/00
CPCG06F16/958G06F16/9536G06Q50/01
Inventor 薄一峰唐伟敏
Owner SUZHOU MOKA INFORMATION TECH CO LTD
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