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Abnormal log processing method and device, electronic equipment and storage medium

A processing method and log technology, applied in the computer field, can solve the problem of low efficiency of terminal failure analysis and achieve the effect of improving efficiency, timeliness and efficiency

Active Publication Date: 2019-10-15
GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present disclosure is to provide a method and device for processing abnormal logs, electronic equipment, and storage media, and then at least to a certain extent overcome the problem of low efficiency of terminal failure analysis due to limitations and defects of related technologies

Method used

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  • Abnormal log processing method and device, electronic equipment and storage medium
  • Abnormal log processing method and device, electronic equipment and storage medium
  • Abnormal log processing method and device, electronic equipment and storage medium

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Embodiment Construction

[0026] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of example embodiments to those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided in order to give a thorough understanding of embodiments of the present disclosure. However, those skilled in the art will appreciate that the technical solutions of the present disclosure may be practiced without one or more of the specific details being omitted, or other methods, components, devices, steps, etc. may be adopted. In other instances, well-known technical solution...

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Abstract

The invention relates to an abnormal log processing method and device, electronic equipment and a storage medium, and relates to the technical field of computers. The method comprises the steps that when a terminal breaks down, if the terminal is in a preset special mode, storing an abnormal log of the terminal in a fixed partition of the terminal; and obtaining the abnormal log from the fixed partition, and returning the abnormal log to a server so as to analyze the abnormal log. The abnormal log can be uploaded in time, and rapid and accurate analysis can be carried out according to the abnormal log when the terminal cannot be started.

Description

technical field [0001] The present disclosure relates to the field of computer technology, and in particular, to an exception log processing method, an exception log processing device, electronic equipment, and a computer-readable storage medium. Background technique [0002] When a terminal such as a mobile phone fails to be powered on, it is necessary to analyze the cause of the failure of these terminals that cannot be powered on. [0003] In related technologies, the entire maintenance process involves many links, many personnel, and a lot of time, and it is impossible to transmit the logs generated when the terminal fails to the background server, and the logs cannot be uploaded in time, resulting in low efficiency of cause analysis on the terminal, and cannot Accurately analyze the cause of failure. [0004] It should be noted that the information disclosed in the above background section is only for enhancing the understanding of the background of the present disclos...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06F11/34
CPCG06F11/079G06F11/3476Y02D10/00
Inventor 范辉
Owner GUANGDONG OPPO MOBILE TELECOMM CORP LTD
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