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Business processing method and device, electronic equipment and computer readable storage medium

A business processing and business technology, applied in the financial field, can solve problems such as fraud, and achieve the effect of improving handling capabilities and enhancing fraud risk prevention and control capabilities

Inactive Publication Date: 2019-11-05
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the inventor found in the process of implementing the present disclosure that conducting business through video communication technology still faces a relatively large risk of fraud

Method used

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  • Business processing method and device, electronic equipment and computer readable storage medium
  • Business processing method and device, electronic equipment and computer readable storage medium
  • Business processing method and device, electronic equipment and computer readable storage medium

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Embodiment Construction

[0026] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. It should be understood, however, that these descriptions are exemplary only, and are not intended to limit the scope of the present disclosure. In the following detailed description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the embodiments of the present disclosure. It may be evident, however, that one or more embodiments may be practiced without these specific details. Also, in the following description, descriptions of well-known structures and techniques are omitted to avoid unnecessarily obscuring the concept of the present disclosure.

[0027] The terminology used herein is for the purpose of describing particular embodiments only, and is not intended to be limiting of the present disclosure. The terms "comprising", "comprising", etc. used herein indicate the presence of stated features, ...

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PUM

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Abstract

The invention provides a business processing method applied to a financial service system, and the method comprises the steps: determining the emotion information of a user through the recognition ofan image of the user in a process of carrying out the video call with the user; determining whether the emotion information of the user comprises abnormal emotion information or not; and in response to the fact that the emotion information of the user comprises abnormal emotion information, performing business review on the user through a business risk prevention and control strategy so as to determine whether to continue to provide services for the user. The invention further provides a service processing device, electronic equipment and a computer readable storage medium.

Description

technical field [0001] The present disclosure relates to the financial field, and more specifically, to a business processing method, a business processing device, an electronic device, and a computer-readable storage medium. Background technique [0002] With the gradual maturity of video communication technology, the introduction of video communication technology into the financial field can improve the service quality of financial institutions. For example, introducing video communication technology into the field of banking business processing and customer service can enrich the types of banking products and improve service quality. Such as loan application, credit card application and other services, business verification is carried out through video communication. However, the inventor found in the process of implementing the present disclosure that conducting business through video communication technology still faces a relatively large risk of fraud. Contents of t...

Claims

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Application Information

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IPC IPC(8): G06Q40/02G06Q30/06G06Q30/02G06K9/00
CPCG06Q30/0631G06Q30/0282G06V40/174G06V40/20G06Q40/03
Inventor 秦湘清马蕾夏冬罗涛
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA