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Disambiguation elimination method and device in information query and electronic equipment

An information query and ambiguity technology, applied in the field of data processing, can solve problems such as inability to accurately obtain target information, ignoring knowledge base structured information, reducing user experience, etc., to achieve the effect of improving information query efficiency and user experience.

Active Publication Date: 2019-12-10
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

During the query process, only the ambiguous word "beef" and / or the context of the customer demand information where the ambiguous word "beef" is located is featured in the knowledge base, ignoring the structural information of the knowledge base, resulting in the query results containing There is a lot of noise
In the end, the customer demand information containing ambiguous words cannot accurately obtain the target information, thereby reducing the user experience

Method used

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  • Disambiguation elimination method and device in information query and electronic equipment
  • Disambiguation elimination method and device in information query and electronic equipment

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Embodiment Construction

[0038] In order to enable those skilled in the art to better understand the technical solutions in the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described The implementations are only some of the implementations of the present application, not all of them. Based on the implementation manners in this application, all other implementation manners obtained by persons of ordinary skill in the art without making creative efforts shall fall within the scope of protection of this application.

[0039] According to the embodiments of the present invention, a method, device, electronic device and readable storage medium for disambiguation in information query are proposed.

[0040] In this technical solution, it needs to be understood that:

[0041] Knowledge base, which is what Google uses to enh...

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Abstract

The embodiment of the invention discloses an ambiguity elimination method and device in information query and electronic equipment. The ambiguity elimination method in information query comprises: receiving customer demand information; obtaining ambiguous words and contexts of the ambiguous words from the customer demand information; querying candidate entities corresponding to the ambiguous wordsin a knowledge base; obtaining structural information related to the candidate entities in the knowledge base; and obtaining target information corresponding to the customer demand information in theknowledge base according to the ambiguous words, the context, the candidate entities and the structured information. According to the technical scheme, the target information is obtained according tothe ambiguous words, the contexts of the ambiguous words in the customer demand information, the candidate entities corresponding to the ambiguous words obtained in the knowledge base and the structured information of the candidate entities in the knowledge base, so that the information query efficiency and the user experience are improved.

Description

technical field [0001] The present application relates to the technical field of data processing, in particular to a method, device, electronic device and readable storage medium for disambiguation in information query. Background technique [0002] In the existing information query technology, there are some ambiguous words in the customer demand information, and these ambiguous words are likely to cause too much interference information, so that the accuracy rate of the user to obtain the target information is low. Taking online ordering as an example, if the customer’s demand information is “two servings of beef pizza”, according to this demand, the customer’s feedback information may be “Master Kong Beef Noodles”, “Wufang Beef Cake”, “Spiced Beef” And "tender beef pizza", in some feedback information, "beef" is an ingredient word, such as: "Master Kong Beef Noodles"; in other feedback information, "beef" is a food word, such as: "spiced beef". Only "tender beef pizza" i...

Claims

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Application Information

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IPC IPC(8): G06F17/27
Inventor 方瑞玉罗震
Owner BEIJING SANKUAI ONLINE TECH CO LTD
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