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Self-service providing method and system

A self-service, server-side technology, applied in the computer field, can solve the problems of low registration efficiency and high labor costs, and achieve the effect of improving service efficiency and reducing labor service costs.

Inactive Publication Date: 2020-03-17
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The registration method of manual check-in registration is not only inefficient, but also high in labor costs.

Method used

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  • Self-service providing method and system
  • Self-service providing method and system
  • Self-service providing method and system

Examples

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Embodiment Construction

[0047] In order to enable those skilled in the art to better understand the solutions of the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application.

[0048] In some processes described in the specification, claims and above-mentioned figures of the present application, multiple operations appearing in a specific order are included, and these operations may be performed out of the order in which they appear herein or in parallel. The serial numbers of the operations, such as 101, 102, etc., are only used to distinguish different operations, and the serial numbers themselves do not represent any execution order. Additionally, these processes can include more or fewer operations, and these operations can be performed sequentially or in parallel. It should be noted that the descriptions of "first" and "second" in this ar...

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PUM

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Abstract

The embodiment of the invention provides a self-service providing method and system. The method comprises the following steps: when user identity verification is passed and service demand informationis confirmed to be valid, displaying at least one triggering mode for triggering execution equipment to make a specified action; and in response to a selection event of the user for the at least one triggering mode, executing corresponding processing according to a first triggering mode pointed by the selection event so as to authorize the user to trigger the execution device to perform the specified action by using the first triggering mode. According to the technical scheme provided by the embodiment of the invention, self-service registration of the user can be realized, so that the serviceefficiency is improved and the manpower service cost is reduced.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a method and system for providing self-service. Background technique [0002] At present, in some public service places (for example: hotel service places), if a user wants to obtain corresponding services, he needs to register in advance before being authorized to enjoy the corresponding services. [0003] Taking hotel service as an example, the user needs to check in first. After the check-in is completed, the hotel provides the user with a room card (that is, authorization). In this way, the user can hold the room card to open the door and enter the hotel room to rest. In existing traditional hotels, the user's check-in registration needs to be manually performed by hotel service personnel. The registration method of manual check-in registration is not only inefficient, but also high in labor costs. Contents of the invention [0004] In view of the above probl...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08H04L29/06G06Q50/12
CPCH04L67/02H04L63/10G06Q50/12H04L67/51
Inventor 陈思彦夏露铭王海新卞文瀚
Owner ALIBABA GRP HLDG LTD