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Method and device for locating problems

A technology for locating problems and problems, applied in the field of system development, can solve problems such as wasting human resources and time costs, and developers' inefficiency in solving problems.

Active Publication Date: 2022-01-14
HUAWEI CLOUD COMPUTING TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This will waste a lot of human resources and time costs, and will lead to inefficiency for developers to solve problems

Method used

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  • Method and device for locating problems
  • Method and device for locating problems
  • Method and device for locating problems

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0055] Such as figure 2 As shown, it is a schematic flowchart of a data model training method provided in the embodiment of the present application. Exemplary, this embodiment can be applied to figure 1 computer equipment shown. figure 2 The illustrated method may include the steps of:

[0056] S101: The computer device acquires a plurality of first question forms and a category of each first question form in the plurality of first question forms.

[0057] Exemplarily, a first question list obtained by the computer equipment is: “[XPT test]: Open the “GHH panel”, the XPT application module exits abnormally, and the main function module cannot be used”. The category of the first question list is "P100".

[0058] S102: The computer device removes the preset characters in one or more first question sheets (such as each first question sheet) to obtain a plurality of second question sheets, and uses the category of the first question sheets as the first question sheet Get th...

Embodiment 2

[0105] Such as image 3 As shown, it is a schematic flowchart of a method for locating a problem provided in the embodiment of the present application. Exemplary, this embodiment can be applied to figure 1 computer equipment shown. image 3 The illustrated method may include the steps of:

[0106] S201: The computer device acquires a target problem sheet, where the target problem sheet is used to describe a problem occurring in a system to be located, and the system to be located includes at least two logically or physically divided modules.

[0107] In an implementation manner, the computer device acquires any one of the multiple problem tickets in the system to be located as the target problem ticket.

[0108] In another implementation manner, the computer device acquires a question sheet indicated by the user as the target question sheet.

[0109] Exemplarily, the computer device acquires a current question list specified by the user in the human-computer interaction in...

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PUM

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Abstract

The application discloses a method and device for locating problems, relates to the technical field of system development, and helps to improve the efficiency of developers in solving problems. The method includes: obtaining a target problem list, wherein the target problem list is used to describe the problems occurring in the system to be located, and the system to be located includes at least two modules; based on the target problem list and a data model, a prediction result is obtained. Wherein, the data model is used to characterize the corresponding relationship between the question list and the category of the question list, and the prediction result includes a target category, and the target category is used to indicate a module in which the problem described in the target question list occurs in at least two modules.

Description

technical field [0001] The present application relates to the technical field of system development, in particular to a method and device for locating bugs. Background technique [0002] In the field of system development technology, problems or defects will inevitably occur in both hardware systems and software systems. In large-scale projects, a large number of problems will be generated every day during system testing or system online application. To locate the problem (such as determining which module in the system these problems belong to, determining who is responsible for the problem, etc.), usually requires spending A lot of time and manpower seriously affect the efficiency of developers to solve this problem. [0003] The person who is currently reporting the problem will organize the problems generated by the system into a problem ticket. A problem log is included in the problem ticket. The problem log is the log information generated when a problem occurs. At ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/36G06F11/07
CPCG06F11/366G06F11/079
Inventor 冯海军张春林
Owner HUAWEI CLOUD COMPUTING TECH CO LTD