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Dialogue processing method, model training method and related equipment thereof

A dialogue processing and model technology, applied in the field of data processing, can solve problems such as errors in the interaction between devices and users, inaccurate user responses, etc., to achieve the effect of improving accuracy

Active Publication Date: 2020-07-03
MASHANG CONSUMER FINANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, this method of dialogue processing based on simple word segmentation will lead to inaccurate user responses generated by the device, which will lead to errors in the interaction between the device and the user

Method used

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  • Dialogue processing method, model training method and related equipment thereof
  • Dialogue processing method, model training method and related equipment thereof
  • Dialogue processing method, model training method and related equipment thereof

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Embodiment Construction

[0019] The solutions of the embodiments of the present application will be described in detail below in conjunction with the accompanying drawings.

[0020] In the following description, for purposes of illustration rather than limitation, specific details, such as specific system architectures, interfaces, and techniques, are set forth in order to provide a thorough understanding of the present application.

[0021] The terms "system" and "network" are often used interchangeably herein. The term "and / or" in this article is just an association relationship describing associated objects, which means that there can be three relationships, for example, A and / or B can mean: A exists alone, A and B exist simultaneously, and there exists alone B these three situations. In addition, the character " / " in this article generally indicates that the contextual objects are an "or" relationship. In addition, "many" herein means two or more than two.

[0022] This application proposes a m...

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Abstract

The invention discloses a dialogue processing method, a model training method and related equipment. The dialogue processing method comprises the steps of obtaining at least one piece of user input data; extracting an intention and an entity of the at least one piece of user input data; inputting the intention and the entity into a dialogue processing model for processing to obtain reply data matched with the user input data; and feeding back the reply data to the user. According to the scheme, the accuracy of interaction between the equipment and the user can be improved.

Description

technical field [0001] The present application relates to the field of data processing, in particular to a dialogue processing method, a model training method and related equipment. Background technique [0002] With the rapid development of artificial intelligence, chatbots have become the focus of research in recent years. Apple's Siri has now become a household name. Microsoft's Xiaoice has become a digital partner of millions of Chinese users since it entered China in 2014. Ali's store Xiaomi has now served tens of millions of sellers, acting as intelligent customer service for them. Multi-round dialogue as a dialog management (Dialog Management, DM) process is an important part of chatbots. DM controls the process of man-machine dialogue, and decides the reply to the user at the moment according to the dialogue history information. [0003] At present, the multi-round dialogue processing methods of most companies are mainly realized through rules, that is, through fin...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G06F16/36
Inventor 黄磊靳丁南罗欢权圣
Owner MASHANG CONSUMER FINANCE CO LTD
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