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Dialogue processing method, model training method and related equipment

A dialogue processing and model technology, applied in the field of data processing, can solve problems such as errors in the interaction between devices and users, inaccurate user responses, etc., to achieve the effect of improving accuracy

Active Publication Date: 2021-01-26
MASHANG CONSUMER FINANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, this method of dialogue processing based on simple word segmentation will lead to inaccurate user responses generated by the device, which will lead to errors in the interaction between the device and the user

Method used

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  • Dialogue processing method, model training method and related equipment
  • Dialogue processing method, model training method and related equipment
  • Dialogue processing method, model training method and related equipment

Examples

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Embodiment Construction

[0019] The solutions of the embodiments of the present application will be described in detail below in conjunction with the accompanying drawings.

[0020] In the following description, for purposes of illustration rather than limitation, specific details, such as specific system architectures, interfaces, and techniques, are set forth in order to provide a thorough understanding of the present application.

[0021] The terms "system" and "network" are often used interchangeably herein. The term "and / or" in this article is just an association relationship describing associated objects, which means that there can be three relationships, for example, A and / or B can mean: A exists alone, A and B exist simultaneously, and there exists alone B these three situations. In addition, the character " / " in this article generally indicates that the contextual objects are an "or" relationship. In addition, "many" herein means two or more than two.

[0022] This application proposes a m...

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Abstract

The application discloses a dialogue processing method, a model training method and related equipment. Wherein, the dialog processing method includes: acquiring at least one piece of user input data; extracting the intent and entity of the at least one piece of user input data; inputting the intent and entity into the dialog processing model for processing, and obtaining Reply data; Feed back the reply data to the user. The foregoing solution can improve the accuracy of the interaction between the device and the user.

Description

technical field [0001] The present application relates to the field of data processing, in particular to a dialogue processing method, a model training method and related equipment. Background technique [0002] With the rapid development of artificial intelligence, chatbots have become the focus of research in recent years. Apple's Siri has now become a household name. Microsoft's Xiaoice has become a digital partner of millions of Chinese users since it entered China in 2014. Ali's store Xiaomi has now served tens of millions of sellers, acting as intelligent customer service for them. Multi-round dialogue as a dialog management (Dialog Management, DM) process is an important part of chatbots. DM controls the process of man-machine dialogue, and decides the reply to the user at the moment according to the dialogue history information. [0003] At present, the multi-round dialogue processing methods of most companies are mainly realized through rules, that is, through fin...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06F16/33G06F16/36
Inventor 黄磊靳丁南罗欢权圣
Owner MASHANG CONSUMER FINANCE CO LTD
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