Information processing method and device and computer readable storage medium

Abstract

Embodiments of the invention disclose an information processing method and device, and a computer readable storage medium. The method comprises the steps: obtaining target to-be-processed text information; extracting corresponding text vector information from the target to-be-processed text information through the trained neural network model, wherein the trained model is obtained by performing spatial classification training on to-be-trained text vector information formed by the to-be-trained text information with the label according to the label type; clustering the text vector information according to the spatial distance, and determining text information of different clusters. Therefore, larger text vector information can be extracted, classified and defined from the target to-be-processed text information through the trained model for spatial classification training according to the label type; according to the method, clustering is carried out according to the text vector information and the spatial distance, the clustering effect of the obtained text information of different clusters is more accurate, the labor cost is saved, and the information processing efficiency is greatly improved.

Description

technical field [0001] The present application relates to the technical field of communications, and in particular to an information processing method, device, and computer-readable storage medium. Background technique [0002] The core of the intelligent shopping guide robot currently used to answer user questions is mainly based on the knowledge base, where questions and answers are stored in the knowledge base, and each question will have an answer, that is, there is a corresponding relationship between the question and the answer. Questions raised by users can be matched with corresponding answers in the knowledge base, and the intelligent shopping guide robot can quickly feed back the answers to users. [0003] In the prior art, the establishment of a knowledge base often requires experienced professionals to manually set up knowledge points, that is, professionals manually set different answers to different questions in the current field to realize the establishment of...

AI Technical Summary

Problems solved by technology

[0004] During the research and practice of the prior art, the inventor of the present application found that in the prior art, the establishment of the knowledge base was done manually, which was time-consuming and labor-intensive, and the efficiency of information processing was low

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