[0020] The present disclosure will be specifically described below with reference to the accompanying drawings in the specification, and the specific operation methods in the method embodiments may also be applied to the apparatus embodiments or the system embodiments.
[0021] figure 1 It is an interactive schematic diagram of the cloud-hosted customer information management system 10 provided by an embodiment of the present disclosure. The cloud-hosted customer information management system 10 may include a cloud-hosted customer information management server 100 and a client 200 communicatively connected to the cloud-hosted customer information management server 100 . figure 1 The shown cloud-hosted customer information management system 10 is only a feasible example, and in other feasible embodiments, the cloud-hosted customer information management system 10 may also only include figure 1 Some of the components shown may or may also include other components.
[0022] In this embodiment, the client 200 may include a mobile device, a tablet computer, a laptop computer, etc. or any combination thereof. In some embodiments, mobile devices may include smart home devices, wearable devices, smart mobile devices, virtual reality devices, or augmented reality devices, etc., or any combination thereof. In some embodiments, the smart home devices may include control devices of smart electrical devices, smart monitoring devices, smart TVs, smart cameras, etc., or any combination thereof. In some embodiments, the wearable device may include a smart bracelet, smart shoelaces, smart glass, smart helmets, smart watches, smart clothing, smart backpacks, smart accessories, etc., or any combination thereof. In some embodiments, a smart mobile device may include a smartphone, a personal digital assistant, a gaming device, etc., or any combination thereof. In some embodiments, the virtual reality device and/or augmented reality device may include a virtual reality helmet, virtual reality glass, virtual reality patch, augmented reality helmet, augmented reality glass, or augmented reality patch, etc., or any combination thereof. For example, virtual reality devices and/or augmented reality devices may include various virtual reality products and the like.
[0023] In this embodiment, the cloud-hosted client information management server 100 and the client 200 in the cloud-hosted client information management system 10 can cooperate to execute the cloud-hosted client information management method described in the following method embodiments, specifically the cloud-hosted client information management server For part of the execution steps of 100 and the client 200, reference may be made to the detailed description of the following method embodiments.
[0024] In order to solve the technical problems in the aforementioned background art, figure 2 A schematic flowchart of the cloud hosting customer information management method provided by the embodiment of the present disclosure, the cloud hosting customer information management method provided by this embodiment may be composed of figure 1 The cloud-hosted customer information management server 100 shown in FIG. 1 is executed, and the cloud-hosted customer information management method will be described in detail below.
[0025] Step S110, displaying a display interface of the client hosting information of the target client.
[0026] Step S120, when the customer hosting information is displayed on the information screen corresponding to the first customer information of the target customer, display the detailed viewing option of the target customer in the display interface;
[0027] Step S130: Acquire detailed hosting information corresponding to the first customer information from a cloud hosting customer information management server in response to a trigger signal of the user for the detailed viewing option.
[0028] In a possible embodiment, before step S120, it further includes:
[0029] Step S1101, displaying the customer custody information of the target customer through the display interface;
[0030] Step S1102, obtaining the display degree of the customer custody information;
[0031] Step S1103, if the display degree of the customer custody information matches the characteristic data corresponding to the first customer information of the target customer, determine that the customer custody information is displayed to the information corresponding to the first customer information of the target customer screen.
[0032] In a possible embodiment, the feature data includes one or both of display duration and display area.
[0033] In a possible embodiment, step S130 specifically includes:
[0034] Step S131, obtaining a trigger signal of the user for the detailed viewing option;
[0035] Step S132, in response to the trigger signal, send a detail view instruction of the target client to the cloud-hosted client information management server, wherein the detail view instruction includes description information of the first client information, and the detail view instruction uses instructing the cloud hosting customer information management server to generate detailed hosting information corresponding to the first customer information according to the description information of the first customer information;
[0036] Step S133, receiving the detailed hosting information sent by the cloud hosting customer information management server
[0037] In a possible embodiment, the detailed hosting information includes image data and/or audio data when the target customer is in the first customer information.
[0038] image 3 A schematic diagram of functional modules of the cloud-hosted customer information management apparatus 300 provided in this embodiment of the present disclosure, this embodiment may perform functional modules of the cloud-hosted customer information management apparatus 300 according to the above-mentioned method embodiments executed by the cloud-hosted customer information management server 100 Division, that is, the following functional modules corresponding to the cloud-hosted customer information management apparatus 300 may be used to execute the various method embodiments executed by the cloud-hosted customer information management server 100 . The cloud-hosted customer information management apparatus 300 may include a display module 310 and an acquisition module 320, and the functions of each functional module of the cloud-hosted customer information management apparatus 300 will be described in detail below.
[0039] The display module 310 can be used to display the display interface of the customer trusteeship information of the target customer, and is also used to display the customer trusteeship information in the display interface when the customer trusteeship information is displayed on the information screen corresponding to the first customer information of the target customer Details view option for the target customer.
[0040] The obtaining module 320 may be configured to obtain the detailed hosting information corresponding to the first customer information from the cloud hosting customer information management server in response to a trigger signal of the user for the detailed viewing option.
[0041]It should be noted that it should be understood that the division of each module of the above apparatus is only a division of logical functions, and may be fully or partially integrated into a physical entity in actual implementation, or may be physically separated. And these modules can all be implemented in the form of software calling through processing elements; they can also all be implemented in hardware; some modules can also be implemented in the form of calling software through processing elements, and some modules can be implemented in hardware. For example, the display module 310 may be a separately established processing element, or it may be integrated into a certain chip of the above-mentioned device to realize, in addition, it may also be stored in the memory of the above-mentioned device in the form of program code, and processed by one of the above-mentioned devices. The element invokes and executes the functions of the display module 310 above. The implementation of other modules is similar. In addition, all or part of these modules can be integrated together, and can also be implemented independently. The processing element described here may be an integrated circuit with signal processing capabilities. In the implementation process, each step of the above-mentioned method or each of the above-mentioned modules can be completed by an integrated logic circuit of hardware in the processor element or an instruction in the form of software.
[0042] For example, the above modules may be one or more integrated circuits configured to implement the above methods, such as: one or more application specific integrated circuits (ASIC), or one or more digital microprocessors (digital) signal processor, DSP), or, one or more field programmable gate array (field programmable gate array, FPGA) and so on. For another example, when one of the above modules is implemented in the form of a processing element scheduling program code, the processing element may be a general-purpose processor, such as a central processing unit (CPU) or other processors that can invoke program codes. For another example, these modules can be integrated together and implemented in the form of a system-on-a-chip (SOC).
[0043] Figure 4 A schematic diagram of the hardware structure of the cloud-hosted customer information management server 100 provided by the embodiment of the present disclosure for implementing the above-mentioned control device is shown, as shown in Figure 4 As shown, the cloud-hosted customer information management server 100 may include a processor 110 , a machine-readable storage medium 120 , a bus 130 , and a transceiver 140 .
[0044] In a specific implementation process, at least one processor 110 executes computer-executable instructions (for example, image 3 The cloud-hosted customer information management apparatus 300 shown in ) includes), so that the processor 110 can execute the cloud-hosted customer information management method of the above method embodiment, wherein the processor 110, the machine-readable storage medium 120 and the transceiver 140 pass through The bus 130 is connected, and the processor 110 can be used to control the transceiver 140 to transmit and receive data, so as to transmit and receive data with the aforementioned client 200 .
[0045] For the specific implementation process of the processor 110, reference may be made to the various method embodiments executed by the cloud-hosted customer information management server 100 above, and the implementation principles and technical effects thereof are similar, and are not repeated in this embodiment.
[0046] in the above Figure 4 In the embodiment shown, it should be understood that the processor may be a central processing unit (English: Central Processing Unit, CPU), and may also be other general-purpose processors, digital signal processors (English: Digital Signal Processor, DSP), special-purpose processors. Integrated circuit (English: ApplicationSpecificIntegrated Circuit, ASIC) and so on. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in conjunction with the invention can be directly embodied as executed by a hardware processor, or executed by a combination of hardware and software modules in the processor.
[0047] Machine-readable storage medium 120 may include high-speed RAM memory, and may also include non-volatile storage NVM, such as at least one disk storage.
[0048] The bus 130 may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended Industry Standard Architecture (EISA) bus, or the like. The bus 130 may be classified into an address bus, a data bus, a control bus, and the like. For convenience of representation, the buses in the drawings of the present application are not limited to only one bus or one type of bus.
[0049] In addition, an embodiment of the present disclosure further provides a readable storage medium, where computer-executable instructions are stored in the readable storage medium, and when the processor executes the computer-executable instructions, the above cloud-hosted customer information management method is implemented.
[0050] The above-mentioned readable storage medium may be implemented by any type of volatile or non-volatile storage device or combination thereof, such as Static Random Access Memory (SRAM), Electrically Erasable Programmable Read-Only Memory (EEPROM) , Erasable Programmable Read Only Memory (EPROM), Programmable Read Only Memory (PROM), Read Only Memory (ROM), Magnetic Memory, Flash Memory, Magnetic Disk or Optical Disk. A readable storage medium can be any available medium that can be accessed by a general purpose or special purpose computer.
[0051] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present disclosure, but not to limit them; although the present disclosure has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: The technical solutions described in the foregoing embodiments can still be modified, or some or all of the technical features thereof can be equivalently replaced; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the technical solutions of the embodiments of the present disclosure. scope.
