Robot service calling method and device, equipment and storage medium

Abstract

The invention discloses a robot service calling method and device, equipment and a storage medium, and the method comprises the steps: receiving voice information based on a voice receiving point, binding the voice information with a target user according to order information, and analyzing the voice information to obtain function demand information; acquiring user position information of the voice receiving point, and determining a target robot corresponding to the function demand information according to the function demand information and the user position information; and issuing the function demand information and the user position information to the target robot, and controlling the target robot to execute a service corresponding to the function demand information after the target user passes the verification. According to the invention, the target robot replaces manpower to meet the functional requirements of the user, the problem of insufficient manpower or fatigue of operatorson duty is solved, the voice information is bound with the target user, related services are executed after the user passes verification, the service accuracy of the robot is improved, and the user safety is guaranteed. And the calling efficiency of the robot service is improved.

Description

technical field [0001] The present invention relates to the technical field of robots, in particular to a calling method, device, equipment and storage medium for robot services. Background technique [0002] With the rapid development of science and technology, more and more robots appear on the market. People can use robots as a means of replacing manpower, and they are widely used in KTV, hotels and other fields. However, for the purpose of cost saving, robots are not deployed in all locations, but patrolling or fixed-point configurations are adopted, and in this way, robots cannot meet sudden and real-time call needs. In some places, the call button is used to call the robot. This method has a limitation that if the button setting function is too powerful, the corresponding hardware cost will be too high; if the button function is too simple, the intelligence level is too low. , which is not conducive to fully utilizing the functions of the robot, thus resulting in low ...

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to provide a call method, device, equipment and storage medium for robot service, aiming to solve the technical problem of low call efficiency of current robot service

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