A method and system for generating an intelligent catering service plan
A technology of intelligent services and service solutions, applied in the information field, can solve the problems of high mobility of customer groups and difficult personalized services, and achieve the effect of reducing labor service costs
Active Publication Date: 2021-04-27
兴容(上海)信息技术股份有限公司
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- Description
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Problems solved by technology
However, in large catering establishments, real people are mainly relied on to provide services, and the customer groups are highly mobile and include all age groups. It is difficult for existing solutions to automatically provide personalized services for each customer.
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[0014] In order to more clearly illustrate the technical solutions of the embodiments of the present specification, the following briefly introduces the drawings that need to be used in the description of the embodiments. Apparently, the accompanying drawings in the following description are only some examples or embodiments of this specification, and those skilled in the art can also apply this specification to other similar scenarios. Unless otherwise apparent from context or otherwise indicated, like reference numerals in the figures represent like structures or operations.
[0015] It should be understood that "system", "device", "unit" and / or "module" as used herein is a method for distinguishing different components, elements, components, parts or assemblies of different levels. However, the words may be replaced by other expressions if other words can achieve the same purpose.
[0016] As indicated in this specification, words such as "a", "an", "an" and / or "the" are ...
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This specification relates to the field of information technology, in particular to a method and system for generating an intelligent catering service solution. The generation method of the intelligent catering service solution includes: acquiring characteristic data of one or more customers to be served, the characteristic data at least including static data of the customers to be served and dynamic data of the customers to be served; Each of them: input the characteristic data of the customer to be served into the trained smart service plan determination model, and determine the smart service plan corresponding to the customer to be served, the light brightness value and the light chromaticity value of the area where the customer to be served is located. The method provided in the embodiment of this specification solves the problem that only standard learning models can be used to provide standardized intelligent services in large catering establishments by using self-defined machine learning models to process various feature data, thereby reducing labor service costs while , to provide timely and accurate personalized intelligent services for customers to be served.
Description
technical field [0001] This specification relates to the field of information technology, in particular to a method and system for generating an intelligent catering service solution. Background technique [0002] With the development of science and technology, more and more systems, devices, online and offline services have realized intelligent services. However, in large catering establishments, real people are mainly relied on to provide services, and the customer groups are highly mobile and include all age groups. It is difficult for existing solutions to automatically provide personalized services for each customer. For example: in "A Smart Service Method for Robots" (Patent Publication No. CN106096576A), the scene intent recognition model is used to process the collected behavior data information to obtain the scene intent of the service object, and then the robot can process the service object according to the scene intent. Service, specific to the restaurant scene,...
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IPC IPC(8): G06F16/9535G06F16/435G06Q30/02G06Q50/12H05B45/10H05B45/20H05B47/125H05B47/165G06K9/62G06N3/04G06N3/08
CPCG06F16/9535G06F16/435G06Q30/0271G06Q50/12H05B45/10H05B45/20H05B47/125H05B47/165G06N3/084G06N3/045G06F18/24G06F18/253Y02B20/40
Inventor 卢国鸣
Owner 兴容(上海)信息技术股份有限公司