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Call dialing method and device and storage medium

A technology for making calls and making calls, applied in the field of communications, can solve problems such as low outbound call completion rate

Active Publication Date: 2021-02-26
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, in practice, it is found that the above-mentioned marketing methods have the problem of low outbound call completion rate

Method used

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  • Call dialing method and device and storage medium
  • Call dialing method and device and storage medium
  • Call dialing method and device and storage medium

Examples

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Embodiment Construction

[0066] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0067] The terms "first", "second", "third" and "fourth" (if any) in the specification and claims of this application and the above drawings are used to distinguish similar objects, and do not necessarily use Used to describe a specific sequence or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the application described herein can be practiced in sequences other than those illustrated or describ...

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PUM

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Abstract

The invention provides a telephone dialing method and device, and a storage medium, and the method comprises the steps: obtaining a network application through which the flow of a cellphone of a target user surfs the Internet in a preset time period flows, obtaining the flow distribution of the network application in the preset time period, and determining whether there is a preset application inthe network application or not; if so, determining the flow distribution of the preset application in the preset time period according to the flow distribution of the network application in the presettime period, further determining the suggested call making time corresponding to the target user, and indicating marketing personnel to make a call to the target user at the time, wherein the presetapplication is an application of which the probability that the target user answers the outbound call is greater than a preset probability. According to the embodiment of the invention, the suggestedcall making time corresponding to the target user is determined according to the flow distribution of the preset application in the preset time period, so that marketing personnel make a call to the user at the time, the call-out call completing rate is improved, and the business development of an enterprise is further promoted.

Description

technical field [0001] The present application relates to the technical field of communication, and in particular to a method, device and storage medium for dialing a telephone. Background technique [0002] With the development of communication technology and the intensification of market competition, more and more industries (such as the real estate industry, insurance industry or financial industry) use the scheme of outbound calls to realize telemarketing, telephone surveys or user return visits, in order to further Obtain user data, or pass promotional business information to users in a timely manner, and promote some users to order business, thereby promoting the business development of the enterprise. [0003] In related technologies, marketers usually make calls for marketing according to the acquired phone list of target users. [0004] However, it has been found in practice that the above-mentioned marketing method has the problem of low outbound call completion r...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/51H04M3/487H04L12/26
CPCH04L43/0876H04M3/487H04M3/51
Inventor 赵伟林俊钒陈乐何国华刘宏嘉李巍陈展超蒋纯青孙敬楠
Owner CHINA UNITED NETWORK COMM GRP CO LTD