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Telephone dialing method, device and storage medium

A technology for making calls and making calls, applied in the field of communications, can solve the problem of low outbound call completion rate, and achieve the effect of improving outbound call completion rate and promoting business development.

Active Publication Date: 2021-10-15
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, in practice, it is found that the above-mentioned marketing methods have the problem of low outbound call completion rate

Method used

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  • Telephone dialing method, device and storage medium
  • Telephone dialing method, device and storage medium
  • Telephone dialing method, device and storage medium

Examples

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Embodiment Construction

[0066] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0067] The terms "first", "second", "third" and "fourth" (if any) in the specification and claims of this application and the above drawings are used to distinguish similar objects, and do not necessarily use Used to describe a specific sequence or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the application described herein can be practiced in sequences other than those illustrated or describ...

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PUM

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Abstract

The present application provides a telephone dialing method, device and storage medium. The method obtains the network application through which the traffic of the target user's mobile phone surfing the Internet flows through during the preset time period, and the traffic distribution of the network application within the above preset time period. Then, determine whether there is a preset application in the web application. If so, according to the traffic distribution of the network application in the preset time period, determine the traffic distribution of the preset application in the preset time period, and then determine the suggested call time corresponding to the target user, and instruct the marketing personnel to Call the target user at this time. Wherein, the aforementioned preset application is an application whose probability of the target user answering an outbound call is greater than a preset probability. In this embodiment of the application, according to the traffic distribution of the above-mentioned preset application within the above-mentioned preset time period, the suggested call time corresponding to the target user is determined, so that marketing personnel call the user at this time to improve the outbound call completion rate, And then promote the business development of the enterprise.

Description

technical field [0001] The present application relates to the technical field of communication, and in particular to a method, device and storage medium for dialing a telephone. Background technique [0002] With the development of communication technology and the intensification of market competition, more and more industries (such as the real estate industry, insurance industry or financial industry) use the scheme of outbound calls to realize telemarketing, telephone surveys or user return visits, in order to further Obtain user data, or pass promotional business information to users in a timely manner, and promote some users to order business, thereby promoting the business development of the enterprise. [0003] In related technologies, marketers usually make calls for marketing according to the acquired phone list of target users. [0004] However, it has been found in practice that the above-mentioned marketing method has the problem of low outbound call completion r...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/51H04M3/487H04L12/26
CPCH04L43/0876H04M3/487H04M3/51
Inventor 赵伟林俊钒陈乐何国华刘宏嘉李巍陈展超蒋纯青孙敬楠
Owner CHINA UNITED NETWORK COMM GRP CO LTD