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Centralized scheduling support method and system based on fault capability center

A centralized scheduling and support system technology, applied in information technology support systems, transmission systems, digital transmission systems, etc., can solve problems such as low efficiency, large quality differences, and inability to solidify knowledge

Active Publication Date: 2021-05-14
HANGZHOU EASTCOM SOFTWARE TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, there are monitoring systems and procedures for various businesses, but the focus is inconsistent. When a fault occurs, the problem location is scattered. The follow-up in-depth investigation is more dependent on manual work. More than a dozen sets of systems are needed for troubleshooting, and various manual means are required. Generally speaking, knowledge cannot be solidified, troubleshooting time is long, efficiency is low, monitoring personnel are highly mobile, and quality differences are large, which affects the effect of fault pretreatment. Comprehensive intelligent perception capabilities of multi-dimensional data such as , dial test, log, project, complaint, resource, etc.

Method used

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  • Centralized scheduling support method and system based on fault capability center
  • Centralized scheduling support method and system based on fault capability center

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Embodiment Construction

[0021] Before the operation of the system of the embodiment of the present invention and the implementation of the method, it is necessary to do some artificial configuration and setting work based on hardware, firmware, and software according to the pre-reached technical effects of the system and method. The relevant content of this part of the work is now described as follows, with Help skilled persons understand and implement the present invention deeply.

[0022] Classify, regularize fault types, preset configuration rules for different faults, the preset configuration rules include rules for determining fault key information based on acquired processing data and then judging fault types; arrange scheduling events corresponding to fault types, and schedule events Binding failure type.

[0023] Specifically, the preset configuration rules concentrate the possible fault types into categories and organize them, and for all the fault types after classification, preset the corr...

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Abstract

The invention relates to a centralized scheduling support method and system based on a fault capability center. In one embodiment, the method comprises the following steps: acquiring processing data from a system or a third-party platform; determining whether the processing data comprises fault key information or not, wherein the fault key information is used for indicating that a fault occurs; when the processing data comprises fault key information, determining a scheduling event corresponding to a fault type according to a fault type preset condition, wherein the fault type is indicated by fault key information; and executing the scheduling event. The system comprises an acquisition module, a scheduling module, an interface function module, a function function module and an integrated application module. According to the embodiment of the invention, centralized scheduling of faults and autonomous construction of fault scheduling events are realized, so that the timely, efficient, transparent, high-quality and intelligent levels of fault processing are improved.

Description

technical field [0001] The embodiments of the present invention relate to the field of network fault processing, and in particular to a centralized scheduling support method and system based on a fault capability center. Background technique [0002] The current operation and maintenance work has deficiencies such as untimely response to high-value events, inefficient processing, opaque process, unsmooth information, and unguaranteed quality. [0003] At the same time, with the introduction and rapid development of new services, and the evolution of 5G network architecture, network complexity under multi-network collaboration leads to more and more complex faults, which puts forward higher requirements for fault focus and location capabilities and efficiency. At present, there are monitoring systems and procedures for various businesses, but the focus is inconsistent. When a fault occurs, the problem location is scattered. The follow-up in-depth investigation is more depende...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
CPCH04L41/06H04L41/0695Y04S10/50
Inventor 胡文江姜晓辉夏哲盛王娜许明顾建国
Owner HANGZHOU EASTCOM SOFTWARE TECH
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