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Intelligent question-answering question generation method and device, computer equipment and storage medium

An intelligent question answering and computer program technology, applied in computer parts, computing, semantic analysis, etc., can solve problems such as inability to intelligently excavate, and achieve the effect of improving user experience and enriching knowledge bases

Pending Publication Date: 2021-06-15
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] Embodiments of the present invention provide a method, device, computer equipment, and storage medium for generating intelligent question-and-answer questions, so as to solve the technical problem that more candidate questions cannot be intelligently mined in the case of less historical dialogue log data

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Embodiment Construction

[0031] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0032] The generation method of the intelligent question-and-answer question provided by this application can be applied in such as figure 1 In the application environment, among them, the computer equipment can be but not limited to server, various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices. The server can be implemented by an independent server or a server cluster composed of multiple servers....

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PUM

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Abstract

The invention discloses a method for generating an intelligent question-answering question, which is applied to the technical field of intelligent question-answering and is used for solving the technical problem that more candidate questions cannot be intelligently mined under the condition of less historical dialogue log data. The method provided by the invention comprises the following steps: acquiring a pre-constructed basic problem set, and performing semantic role labeling on each basic problem contained in the basic problem set to obtain a role of a word in each basic problem; taking the roles of the words as slot positions, clustering the slot positions contained in all the basic problems through a clustering algorithm to acquire the categories to which the slot positions belong; combining the obtained categories according to a preset grammar rule to obtain at least one question template; respectively obtaining slots corresponding to the categories contained in the at least one problem template; and taking a word corresponding to the slot position in the basic question as a slot value, and filling the corresponding slot position through the slot value to obtain a candidate question.

Description

technical field [0001] The invention relates to the technical field of intelligent question answering, in particular to a method, device, computer equipment and storage medium for generating intelligent question answering questions. Background technique [0002] In the process of interaction between the user and the robot, it is necessary to recommend the scene of the user's dialogue. While the robot is answering the user's current question, it also needs to show the question that the user may ask next, and the specific questions that can be displayed are based on the stored in Candidate questions in the knowledge base are obtained. [0003] At present, there are two main ways to enrich the candidate questions in the knowledge base: [0004] (1) Manually extract and store the problems involved in the customer service log; [0005] (2) Through training the problem recognition model, use the trained problem recognition model to automatically recognize the problems mentioned ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G06F16/35G06F40/30G06K9/62
CPCG06F16/3329G06F16/3344G06F16/35G06F40/30G06F18/23213
Inventor 任小芹
Owner CHINA PING AN LIFE INSURANCE CO LTD
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