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Harmful act detection system and method

A technology for detecting systems and behaviors, applied in the fields of unstructured text data retrieval, instruments, data processing applications, etc., can solve problems such as large social burdens, and achieve the effect of improving the workplace environment and preventing deterioration.

Pending Publication Date: 2021-08-31
HITACHI SYST
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Such social problems cause a great social burden

Method used

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  • Harmful act detection system and method
  • Harmful act detection system and method
  • Harmful act detection system and method

Examples

Experimental program
Comparison scheme
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Embodiment approach 1

[0028] use Figure 1 to Figure 10 The harmful behavior detection system and method according to Embodiment 1 of the present invention will be described. The harmful behavior detection system of Embodiment 1 is a system including a computer that observes and detects harmful behaviors such as authority harassment among personnel in a workplace environment. The harmful behavior detection method according to the first embodiment is a method having steps executed by the computer of the harmful behavior detection system according to the first embodiment.

[0029] [Harmful Behavior Detection System (1)]

[0030] figure 1 The basic structure of the harmful behavior detection system of Embodiment 1 is shown. The harmful behavior detection system according to Embodiment 1 includes, as a computer, an information terminal 1 of an object H1 , a server device 2 of a carrier, and a subscriber terminal 3 of a subscriber H3 , and the devices are suitably connected by communication via a com...

Embodiment approach 2

[0148] use Figure 11 , the harmful behavior detection system according to Embodiment 2 of the present invention will be described. The configurations in Embodiment 2 and the like that are different from Embodiment 1 will be described below. Embodiment 1 is a configuration in which the information terminal 1 and the server 2 cooperate to share processing. This sharing can be in various configurations. Embodiment 2 is a configuration in which the main processing related to the harmful behavior detection function is performed in the server 2 .

[0149] Figure 11 The structure of the harmful behavior detection system of Embodiment 2 is shown. as described with Figure 6 In terms of different configurations, the information terminal 1 does not include the voice data processing unit 13 and the index value calculation unit 17 . The data generation and transmission unit 18 of the information terminal 1 obtains voice data, date and time, location, activity data, etc., and const...

Embodiment approach 3

[0153] use Figure 12 , the harmful behavior detection system according to Embodiment 3 of the present invention will be described. Embodiment 3 forms a configuration in which main processing related to the harmful behavior detection function is performed in the information terminal 1 .

[0154] Figure 12 The structure of the harmful behavior detection system of Embodiment 3 is shown. relative to the Figure 6 The information terminal 1 includes an analysis unit 31 , a response operation unit 32 , a communication unit 33 , a display unit 34 and a DB 60 . The analysis unit 31 determines the degree of risk using the index value calculated by the index value calculation unit 17 . The countermeasure operation unit 32 decides countermeasures according to the degree of risk, generates countermeasure data D2, and controls actions such as notification and reporting. The communication unit 33 performs communication with the server 2 , communication with the subscriber terminal 3 ...

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Abstract

Provided is a technology which can detect harmful acts in a workplace environment such as abuse of authority, sexual harassment, or bullying, and can assist with responses thereto. The harmful act detection system comprises an information terminal 1 and a server 2 as computers which carry out observation and detection in relation to harmful acts among people in a workplace environment including abuse of authority, sexual harassment, and bullying. The computers acquire speech data in which speech in the vicinity of a subject H1 is received as input, acquire speech information including words and emotion information from the speech data, and acquire data such as the vital signs, dates and times, and positions of the subject H1. The computers use five elements constituted by the words and emotions of another person H2 and the words, emotions, and vital signs of the subject H1 to calculate an index which relates to a harmful act, estimate the state of the harmful act on the basis of the index, and output response data for responding to the harmful act in accordance with the estimated state.

Description

technical field [0001] The present invention relates to technologies such as information processing systems, and relates to effective technologies for observing, detecting, and responding to harmful behaviors such as power harassment in workplace environments. Background technique [0002] Harmful acts such as power harassment, sexual harassment, bullying, malicious complaints, and customer harassment are serious social issues. In various workplace environments such as companies, schools, stores, etc., employees, students, shop assistants, etc. suffer mentally and physically from such harmful actions. In addition, the workplace environment deteriorates due to this harmful behavior. Specific examples of harmful behavior include violent language, threats, coercion, abuse, and excessive lectures or demands. For such social problems, general countermeasures are limited to building awareness through education or enlightenment, or setting up consultation desks, and effective cou...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/10G06F16/35
CPCG06F16/35G06Q10/10G06Q50/22G10L25/63G10L17/06G10L2015/088G10L15/08G10L25/72
Inventor 岩垣聪岛田敦史末弘真寿美千叶英纪堀内幸一
Owner HITACHI SYST
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