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Same-screen interaction method and device, computer equipment and computer readable storage medium

A technology of same-screen interaction and computer program, applied in the direction of calculation, digital output to display equipment, instruments, etc., can solve the problems of low communication efficiency and long time consumption between users and service personnel

Pending Publication Date: 2021-09-10
北京十一贝科技有限公司
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Problems solved by technology

[0003] In view of this, the embodiments of the present disclosure provide a method, device, computer equipment, and computer-readable storage medium for same-screen interaction to solve the problem of low efficiency and time-consuming communication between users and service personnel in the online service process in the prior art

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  • Same-screen interaction method and device, computer equipment and computer readable storage medium

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Embodiment Construction

[0018] In the following description, for the purpose of illustration rather than limitation, specific details such as specific system structures and techniques are presented for a thorough understanding of the embodiments of the present disclosure. It will be apparent, however, to one skilled in the art that the present disclosure may be practiced in other embodiments without these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present disclosure with unnecessary detail.

[0019] Explanation of technical terms:

[0020] 1. WebRTC: It is the abbreviation of Web Real-Time Communication in English, and it is an API that supports web browsers for real-time voice or video conversations.

[0021] 2. HTML: It is the abbreviation of HyperText Markup Language in English, and it is interpreted as Hypertext Markup Language in Chinese, which is a language description...

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Abstract

The invention relates to the technical field of same-screen interaction, and provides a same-screen interaction method and device, computer equipment and a computer readable storage medium. The method includes the steps of: mirroring a same-screen page in a first end to a second end for synchronous display according to communication connection established between the first end and the second end performing same-screen interaction, the same-screen page being a webpage generated by hypertext markup language description; and collecting webpage changes of the same-screen page in the first end, and updating the content of the same-screen page displayed in the second end in a mirroring manner by sending the hypertext markup language description of the webpage change part to the second end in a compressed text manner. According to the method and the device, the problem of accurate information synchronous labeling in a user communication service process can be effectively solved, so that the user is quickly and accurately helped to complete the service online.

Description

technical field [0001] The present disclosure relates to the technical field of same-screen interaction, and in particular to a method, device, computer equipment and computer-readable storage medium for same-screen interaction. Background technique [0002] In the process of some remote services, it is very difficult for users to understand professional and complicated professional knowledge. For example, let a user complete a professional knowledge form on the mobile phone, or let a user understand a professional contract on the mobile phone. Therefore, users often hope to have professional service personnel to assist and answer them, so as to successfully complete the service. However, due to the physical distance between the user and the service personnel, the communication efficiency during the service process is very low, and it is often necessary to use a combination of multiple communication methods to complete the entire service process, which is very time-consumin...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F3/14H04L29/06H04L29/08
CPCG06F3/1454H04L67/02H04L67/133
Inventor 杨威
Owner 北京十一贝科技有限公司
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