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Scheduling method and device, computer storage medium and electronic equipment

A scheduling and preset time technology, applied in the computer field, can solve problems such as the inability to generate schedules, and achieve the effect of improving work efficiency

Pending Publication Date: 2022-02-18
JD DIGITS HAIYI INFORMATION TECHNOLOGY CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the current scheduling method does not generate a schedule that matches the completion rate

Method used

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  • Scheduling method and device, computer storage medium and electronic equipment
  • Scheduling method and device, computer storage medium and electronic equipment
  • Scheduling method and device, computer storage medium and electronic equipment

Examples

Experimental program
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Embodiment Construction

[0032] An example embodiment will now be described more fully with reference to the accompanying drawings. However, the example embodiments can be implemented in a variety of forms, and should not be construed as being limited to the examples set forth herein; in contrast, the present disclosure will make the present disclosure more comprehensive and complete, and to comprehensively convey the concept of an example embodiment A technician to those skilled in the art. The features, structures, or characteristics described may be incorporated in one or more embodiments in any suitable manner. In the following description, there is provided a number of specific details to give a sufficient understanding of the embodiments of the present disclosure. However, those skilled in the art will appreciate that one or more of the present disclosure may be practiced, or other methods, components, devices, steps, and the like can be applied. In other cases, the well-known technical solutions ar...

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PUM

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Abstract

The invention relates to the technical field of computers, and provides a scheduling method, a scheduling device, a computer storage medium and electronic equipment.The scheduling method comprises the steps of according to undetermined scheduling parameters and a preset personnel traffic capacity value, determining processable traffic parameters of each time period in a preset time period; wherein the preset time period comprises M time periods, the undetermined scheduling parameters comprise personnel scheduling information of M time periods; determining an undetermined call completing rate according to the ratio of the processable traffic parameter to the predicted traffic; according to the undetermined call completing rate of each time period and a preset target call completing rate, constructing a call completing rate optimization model; and solving the call completing rate optimization model to obtain the value of the undetermined scheduling parameter. According to the scheduling method, the call completing rate of each time period can be ensured, and the scheduling table matched with the call completing rate can be generated.

Description

Technical field [0001] The present disclosure relates to the field of computer technology, and Background technique [0002] With the rapid development of computer technology, the Internet has been widely used in all aspects of people's daily life, and work. At present, many of people living and work can be handled and show, such as transfer, payment, shopping, etc., and more demand for customer service. [0003] Currently, the full-time customer service and the shift information will be made to form a class by manual sector. However, the current module does not generate a reciprocal table. [0004] In view of this, there is an urgent need to develop a new method and device. [0005] It should be noted that the information disclosed in the above background according to the disclosure is only used to enhance the understanding of the background of the present disclosure. Inventive content [0006] It is an object of the present disclosure to provide a method, a scheduling device, ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/04G06Q10/10
CPCG06Q10/04G06Q10/105
Inventor 张瀚林
Owner JD DIGITS HAIYI INFORMATION TECHNOLOGY CO LTD