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Abnormality detection method and system for underlying hardware of intelligent equipment

A low-level hardware and smart device technology, applied in hardware monitoring, error detection/correction, instruments, etc., can solve the problems of VTM self-service equipment detection and self-inspection mechanism, poor management, etc.

Pending Publication Date: 2022-02-22
SHENZHEN POWER SUPPLY BUREAU
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Problems solved by technology

[0004] The purpose of the present invention is to propose a method and system for abnormality detection of the underlying hardware of intelligent equipment, and solve the technical problems of inconsistent detection and self-inspection mechanisms of existing VTM self-service equipment and poor management

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  • Abnormality detection method and system for underlying hardware of intelligent equipment
  • Abnormality detection method and system for underlying hardware of intelligent equipment
  • Abnormality detection method and system for underlying hardware of intelligent equipment

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Embodiment Construction

[0030] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0031] Such as figure 1 with figure 2 As shown in FIG. 2 , it is a schematic diagram of an embodiment of an abnormality detection method for the underlying hardware of a smart device provided by the present invention. In this embodiment, the method includes:

[0032] The middleware responds to receiving the self-test instruction from the client, and obtains the current state information of the underlying hardware of the smart device; that is, when the device is powered on and running, the middleware initiates the underlying hardware self-test task through the middleware, and the middleware (middle platform microservice) After initiating the self-test task, the self-test driver at the bottom of the device obtains the current status information of each hardware m...

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Abstract

The invention provides an abnormality detection method and system for underlying hardware of intelligent equipment, and the method comprises the steps: obtaining the current state information of underlying hardware of intelligent equipment through middleware in response to a self-inspection instruction of a client; comparing the obtained current state information of the underlying hardware of the intelligent equipment with preset standard state information of the underlying hardware to obtain a detection result comprising abnormity or normality; and when the detection result is abnormal, calling a fault code corresponding to the abnormal state information through a preset driver, and querying a preset fault code table through the fault code to obtain an abnormal detection result. According to the invention, visualization of equipment state information detection is realized; the running state of the equipment is monitored in real time, and running state self-inspection is called through the equipment module; a user or after-sales personnel can be automatically reminded to timely position abnormity according to fault types, and the abnormal state of equipment is handled.

Description

technical field [0001] The invention relates to the technical field of intelligent self-service terminal services, in particular to a method and system for detecting abnormality of the underlying hardware of an intelligent device. Background technique [0002] With the construction of smart business halls, many simple businesses with a large workload can be handled through self-service, without the need for manual counters. At the same time, through the construction of the smart device network information service platform, the working mode of the Nanshan smart business hall has a high degree of scalability, especially the smart devices have the conditions for rapid procurement and promotion. With the increasing number of smart devices, in order to ensure the standardization of smart device access, improve the management of smart devices, and reduce the cost of smart device operation and maintenance. In this context, it is imminent to establish a unified smart device access ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30G06F11/32
CPCG06F11/3055G06F11/3089G06F11/327
Inventor 郑筠黄勇光李亚松胡章云
Owner SHENZHEN POWER SUPPLY BUREAU
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