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Call quality evaluation method and device

A technology of call quality and voice call, applied in the field of communication, can solve problems such as low accuracy, and achieve the effect of improving accuracy

Pending Publication Date: 2022-07-05
SHENZHEN XUMI YUNTU SPACE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of this, the embodiments of the present disclosure provide a call quality evaluation method, device, electronic equipment, and computer-readable storage medium, so as to solve the problem of low accuracy in the current method of measuring call quality in the prior art

Method used

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  • Call quality evaluation method and device

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Embodiment Construction

[0015] In the following description, for the purpose of illustration rather than limitation, specific details such as specific system structures and techniques are set forth in order to provide a thorough understanding of the embodiments of the present disclosure. However, it will be apparent to those skilled in the art that the present disclosure may be practiced in other embodiments without these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present disclosure with unnecessary detail.

[0016] A method and apparatus for evaluating call quality according to embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings.

[0017] figure 1 It is a schematic diagram of an application scenario of an embodiment of the present disclosure. The application scenario may include terminal devices 1 , 2 and 3 , ...

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Abstract

The invention relates to the technical field of communication, and provides a call quality evaluation method and device. The method comprises the following steps: detecting a voice call between a first object and a second object, respectively acquiring a first analog sound signal, a first digital sound signal, a first data packet, a second digital sound signal and a second analog sound signal corresponding to the first object within a preset time from the first object, the first equipment, the call channel, the second equipment and the second object; performing segmentation processing on the first analog sound signal, the first digital sound signal, the first data packet, the second digital sound signal and the second analog sound signal; and determining a call quality score corresponding to the voice call based on the first analog sound signal, the first digital sound signal, the first data packet, the second digital sound signal and the second analog sound signal after segmentation processing.

Description

technical field [0001] The present disclosure relates to the field of communication technologies, and in particular, to a method and apparatus for evaluating call quality. Background technique [0002] In order to improve the quality of the call, it is first necessary to measure the call quality of a call system or a voice call to determine whether information is lost during the call. The current method for measuring call quality is only to obtain two signals from two different positions in a call system, and compare whether the two signals are consistent, for example, compare the two signals at the input end and the output end of the call system. The current method for measuring call quality has the problem of low accuracy. [0003] During the process of realizing the concept of the present disclosure, the inventor found that there are at least the following technical problems in the related art: the current method for measuring call quality has the problem of low accuracy...

Claims

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Application Information

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IPC IPC(8): H04M3/22
CPCH04M3/2236
Inventor 郎睿
Owner SHENZHEN XUMI YUNTU SPACE TECH CO LTD
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