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Error monitoring method and system of software application

A software application and error technology, applied in the direction of error detection/correction, instrumentation, electrical digital data processing, etc., can solve problems such as difficulty in accurate positioning, and achieve the effect of saving operation and maintenance costs

Inactive Publication Date: 2007-05-30
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] The present invention provides a software application error monitoring method and system to solve the problem in the prior art that it is difficult to accurately locate the application errors of each software operation system in an enterprise with multiple software operation systems

Method used

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  • Error monitoring method and system of software application
  • Error monitoring method and system of software application
  • Error monitoring method and system of software application

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Embodiment Construction

[0043] The software application error monitoring method and system of the present invention is a unified error monitoring platform provided for enterprises with multiple software operation systems. When a software application error occurs in any software operation system, the application software client will pop up the error prompt page Collect error location indication information and error cause description information, and send them to the server, and the server will send the received error location indication information and error cause description information to the corresponding monitoring client according to the location where the software application error occurs . When a software application error occurs, the application software client will automatically pop up an error prompt page. This part of the technology is a known technology. The present invention does not care about how the application software client automatically pops up an error prompt page. The software a...

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Abstract

The invention discloses a monitor method and system for software application error to solve the problems in present technique that the application errors of several software operation systems can not be positioned precisely in the company with several software operation systems. The software clients collect the indicating information of error locations and the description information of error reasons, send it to the sever, the received indicating information of error locations and the description information of error reasons are transmitted to the relative monitoring clients by the sever according to location of software application error, and realize the uniform error monitoring for several software operation systems, when the software operation systems appears problems, the precise position of software application error can be found, and save the operation cost greatly.

Description

technical field [0001] The invention relates to software application errors, in particular to a software application error monitoring method and system. Background technique [0002] Many software operating companies will provide multiple operating software for users to use at the same time, such as instant messaging software, online games, mailboxes, BBS (Bulletin Board System, electronic bulletin board system), etc., but because each software operating system is relatively independent, Therefore, the monitoring methods for errors are also different, some rely on application software logs, and some rely on customer complaints. [0003] The application software log is a file that the application software itself records application program errors and other information, and is generally output to a computer file in a certain format. The contents of application software logs are generally only understood by professional developers. Because some software operating systems have...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06F11/00
Inventor 王鲁强
Owner TENCENT TECH (SHENZHEN) CO LTD
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