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Systems and Methods for Information Provision

a technology of information provision and system, applied in the field of telecommunications, can solve the problems of inconvenient leaving my voice mail system, complicated information on the change of soccer schedule, and few options for providing other people with information, and achieve the effect of efficient and affordable manner

Inactive Publication Date: 2007-12-13
AT&T INTPROP I LP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

Enables efficient and accurate relaying of voice mail information as reminder messages to multiple recipients at convenient times, reducing user inconvenience and ensuring timely delivery, while minimizing the risk of forgotten or miscommunicated details.

Problems solved by technology

When I receive a voice mail message that is pertinent to other people, I have few options for providing the other people with the information.
In other words, conveying the information on the change in soccer schedule is complicated by the fact that I have to exit my voice mail system, make a call to my husband's telephone number, reach his voice mail system, and record my own message summarizing the details of the schedule change that were provided in the original message.
Leaving my voice mail system is inconvenient because I may have to interrupt my review of our other voice mail messages.
In addition, I may forget the details of the changes in the soccer schedule if I do not make an immediate call to my husband.
Making a call to my husband's telephone number consumes my time and may be inconvenient—especially if he or I are busy with other matters.
The inconvenience is exacerbated by reaching my husband's voice mail system instead of reaching him directly.
Typically, a call to my husband's office requires several unanswered ring cycles to result in diversion of the call to the voice mail system.
Thus, my time is wasted and I am inconvenienced while I interrupt my review of our voice mail messages, while I make the call to my husband's number, and while I wait for my call to rollover to his voice mail system.
Waiting for the greeting to finish wastes my time.
The waste of time is an inconvenience, but it also may operate to create problems with message delivery.
After having to interrupt my review of voice mail messages or after completion of my review of voice mail messages, after making the call to my husband's telephone number, and after waiting through several ring cycles to be routed to my husband's voice mail system, I may have forgotten or otherwise confused the details of the change in the soccer schedule.
The result is that I may have wasted my time and also my husband's time through the inefficient and incorrect relay of information regarding the change in the soccer schedule.
Thus, my husband may ignore my voice mail message regarding the change in his soccer schedule, and as a result, may fail to make appropriate schedule adjustments and may miss his soccer game.
But that is an inconvenience to me.
Moreover, I may forget to make the reminder call at the later time.
The change in my husband's soccer schedule may affect my own activities.
But these reminders are easily overlooked.
But, again, having to leave the voice mail system and record a message is time consuming and inconvenient.

Method used

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  • Systems and Methods for Information Provision
  • Systems and Methods for Information Provision
  • Systems and Methods for Information Provision

Examples

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Embodiment Construction

[0029] Generally stated, the inventions include methods and systems that allow one or more voice mail messages, respectively, to be provided as one or more reminder messages.

[0030] As an introduction, FIG. 1 is a diagram illustrating actions of an exemplary embodiment of the inventions. In this example, on a Thursday, Coach Ed 1 uses his telephone 2 to remind the members of his soccer team that the weekend's game has been scheduled for Saturday at 2:00 p.m. Coach Ed's call may be directed to the home telephone number of one of his players, Anita. Nobody in Anita's home 5 answers Coach Ed's call, so he records a voice mail message that is accessible through a telephone 4 in Anita's home 5.

[0031] On Friday, Anita's mother 6 reviews the voice mail messages that have been received. As part of the review, Anita's mother 6 hears the announcement 3 that the soccer game is scheduled for Saturday at 2:00 p.m. After hearing the announcement, Anita's mother 6 makes use of an exemplary embodi...

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PUM

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Abstract

One or more voice mail messages, respectively, may be provided as one or reminder messages. After the playing of a voice mail message, an option may be provided to use the message as a reminder message. Delivery information for the reminder message is obtained. The delivery information may include the user's telephone number, another telephone number, multiple telephone numbers, or identifiers for other devices. The delivery information also may include a designated time for delivery or different times for each of the destinations. The delivery of the reminder message may be password protected. The reminder message is delivered based on the delivery information. If the reminder message is password protected, the reminder message is delivered in response to receipt of the password.

Description

CROSS-REFERENCE TO RELATED APPLICATION [0001] This application is a continuation of copending U.S. application Ser. No. 10 / 336,642, filed Jan. 3, 2003, which is entirely incorporated herein by reference.FIELD OF THE INVENTIONS [0002] The inventions generally relate to the field of telecommunications, and more particularly, relate to the field of information delivery through messaging. BACKGROUND OF THE INVENTIONS [0003] When an alarm clock goes off, it reminds us to wake up and get going. Many of us hit the “snooze” option (repeatedly!) to gain a few more minutes of sleep until another reminder goes off in another attempt to get us to wake up and get going. [0004] In addition to the alarm clock, we may receive reminders in other ways. For example, we may receive messages reminding us of doctor's and dentist's appointments, school meetings, work deadlines, sports schedules, family gatherings, outings with friends, or other events. Often, these messages are delivered via voice mail me...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04M1/64H04M3/533
CPCH04M3/533H04M2203/4545H04M2203/301H04M2203/2016
Inventor SILVER, EDWARD MICHAELSIMPSON, ANITA HOGANSPLUNKETT, STEPHANIE SMITH
Owner AT&T INTPROP I LP
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