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Time tracking system and method of use

a time tracking and time management technology, applied in the field of automatic tracking and managing time, can solve the problems of significant time and hence cost to the employer, the inability of the instant messaging system to keep track of interruptions, and the limited functionality of the instant messaging system

Inactive Publication Date: 2009-01-01
IBM CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The invention is a system that integrates a time tracking tool with an instant messaging system. This allows users to associate instant messages with projects and track the time they are active. The system also provides a method for managing time by deploying an application that receives instant messages and tracks the time they are displayed on a screen. The computer program product includes the necessary components to perform these functions. The technical effect of this invention is improved efficiency and productivity by allowing users to quickly track and manage the time they spend on different projects.

Problems solved by technology

However, instant messaging systems are limited in their functionality.
Presently, there is no way within the instant messaging system to keep track of these interruptions or associate current projects worked by the employee with the person requesting their attention.
However, when the time spent on many different interruptions is added, it could result in a significant amount of time and hence cost to the employer.

Method used

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  • Time tracking system and method of use

Examples

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Embodiment Construction

[0013]The invention generally relates to a system and method of managing time and, more particularly, to a system and method for automatically tracking and managing time in an electronic application. More specifically, in embodiments, the system and method of the invention is a time tracking tool implemented with instant messaging systems. The time tracking tool is configured to associate a project with a received instant message and track time for a project (associated with an instant message) during the active session. The system and method can be implemented with any flexible instant messaging system such as, for example, IBM Lotus Sametime®. (IBM, Lotus and Sametime are trademarks of International Business Machines Corporation in the United States, other countries, or both.)

[0014]More specifically, the invention can be implemented as a program product tool which is configured to track time expended by a service / support person (such as computer support) to a customer for billing ...

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PUM

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Abstract

A system and method of managing time and, more particularly, to a system and method for automatically tracking time in an electronic system. The system includes a time tracking tool is configured to be integrated with an instant messaging system. The time tracking tool is configured to associate a received instant message with one or more projects and track a session time in which the received instant message is active.

Description

FIELD OF THE INVENTION[0001]The invention generally relates to a system and method of managing time and, more particularly, to a system and method for automatically tracking and managing time.BACKGROUND OF THE INVENTION[0002]Instant messaging is a form of real-time communication between two or more people based on typed text. The text is conveyed via computers connected over a network such as the Internet. Instant messaging requires an instant messaging client that connects to an instant messaging service. Allowing for instantaneous communication, instant messaging can thus transmit information quickly and efficiently, as well as receive an immediate acknowledgement or reply.[0003]Instant messaging has become very popular within the business community as it allows users to communicate more freely and openly, while also increasing productivity. However, instant messaging systems are limited in their functionality. By way of example, most instant messaging systems only allow the user ...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G07C1/02G06Q30/00G06Q99/00G06Q10/00
CPCG06Q10/00G06Q10/1091G06Q30/04G07C1/02G06Q10/103H04L51/046G06Q20/145G06Q30/016G06Q10/10G06Q20/386
Inventor HODGIN, RYAN E.
Owner IBM CORP