An user experienced evaluation device and evaluation method

Abstract

An user experiencing type evaluation device comprises at least one spot checking part connected to mobile communication network, and an automatic responsion part and a server which are connected respectively to the mobile communication network, wherein said spot checking part is connected to the server through mobile communication network and is used for sending received positioning information of the global positioning system (GPS), quality parameters of the mobile communication network and the evaluation information about voice communication quality to the server which performs corresponding information storage and analysis treatments. In accordance with the present invention, by adopting a method of association of spot checking part, automatic responsion part and server, starting from the point of feelings of user, communication quality of mobile communication network is tested and evaluated according to heard continuous sound from the automatic responsion part, by tester calling the automatic responsion part through the spot checking part. Therefore, said device facilitates recording and analysis of testing results, reduces working load of testers greatly, and improves test efficiency, comprehensiveness and reliability.

Description

technical field [0001] The invention relates to a device and method for testing and evaluating the call quality of a mobile communication network. Background technique [0002] In the traditional network test and evaluation of the voice call quality of the mobile communication network, professional test instruments are used for evaluation. In many cases, users complain about network quality problems such as call drops. Except for obvious faults, other occasional call drops, It is often difficult to detect problems with test instruments. Obviously, this has a lot to do with the accuracy, sensitivity, and even performance of test instruments that are superior to ordinary users' mobile phones. Aiming at the existence of this kind of problem, the method commonly used now is to combine the test of the tester with the network optimization staff to dial a specific number to perform manual voice response to test the voice quality, but obviously the efficiency of this manual test Lo...

AI Technical Summary

Problems solved by technology

[0002] In the traditional network test and evaluation of the voice call quality of the mobile communication network, professional test instruments are used for evaluation. In many cases, users complain about network quality problems such as call drops. Except for obvious faults, other occasional call drops, It is often difficult to detect problems with test instruments. Obviously, this has a lot to do with the accuracy, sensitivity, and even performance of test instruments that are better than ordinary users' mobile phones.

Aiming at the existence of this kind of problem, the method commonly used now is to combine the test of the tester with the network optimization staff to dial a specific number to perform manual voice response to test the voice quality, but obviously the efficiency of this manual test Low, narrow range, lack of perceived experience as a mobile user

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