Quick locating method and system for single-party call

Abstract

The invention discloses a method for rapidly positioning the single way call (100), which comprises the following steps: the first step S101, two pairs of calls are established through an electronic switching system; the second step S102, a user inquires the physical circuits of the switching network respectively occupied by two pairs of calls and records the related data through the man-machine interface of the electronic switching system; the third step S103, the user inputs the disconnection parameters and connection parameters through the man-machine interface of the electronic switching system; the fourth step S104, the user inputs the related data recorded in the second step S102 to the processing veneer of the switching network and the program on the veneer carries out the connection or disconnection processing according to the data and request command input by the user; the fifth step S105, the manual-dial test is carried out through the keypads of the telephone and the position of the single way call is positioned according to the predetermined principle.

Description

technical field [0001] The present invention relates to digital program-controlled exchange technology in communication technology, more specifically, relates to a method and system for quickly locating a single-party call, which is especially suitable for the call channel of a digital program-controlled exchange. Background technique [0002] At present, digital program-controlled exchanges often encounter the following problems in services such as voice calls: during equipment debugging, fault location, and normal operation of services, the outgoing or local exchanges are generally handled by one or more masters. The module forms an office (end office or tandem office) through a certain networking method, so when there is a unilateral call on the voice channel, there is no fast and effective verification method to determine whether it is due to software or hardware. [0003] In the past processing methods, the following methods are used to solve the above problems: (1) res...

AI Technical Summary

Problems solved by technology

[0002] At present, digital program-controlled exchanges often encounter the following problems in services such as voice calls: during equipment debugging, fault location, and normal operation of services, the outgoing or local exchanges are generally handled by one or more masters. The module forms an office (end office or tandem office) through a certain networking method, so when there is a one-way call on the voice channel, there is no fast and effective verification method to determine whether it is the software or the hardware reason.

However, according to these processing methods, after the program-controlled switching system is actually started to run, and when it is determined that such processing is required, maintenance personnel need to manually directly intervene in the software and hardware systems of the switching system, which leads to a huge workload, and the spare parts need to be complete. , otherwise it may not be possible to troubleshoot, which is very inconvenient

Often the final result is that the fault may have been resolved, but it is not known where the fault is (I do not know whether it is caused by software or hardware device damage), especially if it is due to hardware, whether it is repaired or replaced, this is related to the level of maintenance costs

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