Alarm system and method for service management platform

A business management and alarm system technology, applied in the field of communication, can solve problems such as lack of alarm function and large limitations, and achieve the effects of improving satisfaction, reducing abnormal duration, and improving maintainability

Inactive Publication Date: 2009-01-28
ZTE CORP
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  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

A common system alarm is to use an alarm box to give an audible and visual alarm when the system fails. The feature is that the audible and visual alarm is obvious and can attract the attention of on-site maintenance personnel in time. The unmanned computer room will not be able to provide an alarm function. In addition, this alarm method also needs the support of the alarm box hardware device

Method used

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  • Alarm system and method for service management platform
  • Alarm system and method for service management platform

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Embodiment Construction

[0046] Embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.

[0047] figure 1 It is a structural block diagram of the alarm notification system of the business management platform. figure 1 Including: portal server 1, business logic processing center 2, database server 3, alarm server 4 and short message interface module 5. Wherein, the portal server 1 includes a first state collection module 101, the business logic processing center 2 includes a second state collection module 201, and the alarm server 4 includes an information configuration module 401, a state cache module 402, a state monitoring module 403, an alarm generation module 404 and Alarm recovery module 405 .

[0048] Portal server 1, as the interface between the service management platform and users, is the way for operators to perform operation management, CP to perform self-service and business services, and user self-service and discovery servic...

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Abstract

The invention discloses an alarm system and an alarm method for a service management platform. The service management platform comprises a portal server, a service logic processing center, and an alarm server, wherein the portal server and the service logic processing center respectively comprise a plurality of functional modules. The method comprises the following steps: contact ways of maintenance personnel and default state information of the functional modules to be monitored are configured; the state information of the functional modules are acquired and reported; the storage format of the state information is preset, and the state information of the functional modules is received and stored; whether the functional modules alarm is confirmed according to the state information of the functional modules, and alarm information is sent; and the alarm information is received, and is notified and sent to the maintenance personnel in a preset mode according to the alarm information. The alarm system and the alarm method for the service management platform ensure that the maintenance personnel are not limited by time and space and know the working state of the service management platform in time, which improves the maintainability of the service management platform, reduces the abnormal duration of the service management platform, and improves the degree of satisfaction of users.

Description

technical field [0001] The present invention mainly relates to the communication field, in particular to a service management platform alarm system and method. Background technique [0002] The data service platform system based on the second generation (2G) and 2.5 generation (2.5G) networks mainly adopts a vertical architecture. The advantage of the vertical architecture is that it can support a single service. However, for operators with multiple services, if the Each business needs to build a set of vertical business platforms corresponding to the business, which will cause many disadvantages such as repeated investment in equipment, repeated development of functions, complex interfaces between systems, heavy system maintenance workload, and high maintenance costs. With the continuous increase of the operator's business, the disadvantages of the original business system are becoming more and more obvious, and a new business management system is correspondingly produced. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L12/26H04Q7/34
Inventor 杨万祥丁岩钱小兵
Owner ZTE CORP
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