Method, system and equipment for diagnosing failure

Abstract

The invention discloses a fault diagnosis method, a system and equipment. The method comprises the following steps: a message analysis device acquires at least one diagnosis message of the equipment to be diagnosed; the message analysis device analyzes the diagnosis message according to the corresponding script of the diagnosis message so as to acquire the diagnosis content in the diagnosis message; and the message analysis device generates a diagnosis result according to the diagnosis content. In the invention, when equipment fault is positioned according to the diagnosis message, the collecting and analysis of the message are completed automatically, and a diagnosis report is generated, thus reducing the collecting and analysis workload of maintainers, and solving the problems of incomplete collection or insufficient analysis of the message, furthermore, the restore cycle of the equipment fault is reduced by automatically collecting and analyzing the diagnosis message.

Description

technical field [0001] The present invention relates to the technical field of communication, in particular to a fault diagnosis method, system and equipment. Background technique [0002] In the communication system, the reliability of network equipment is very important, and network equipment may fail during operation. When a failure occurs, it is necessary to be able to quickly locate the problem. It can be seen that quickly and effectively locating network equipment failures is very important for improving the network. Equipment reliability is very important. In order to provide convenience for locating network device problems, device vendors provide a large number of diagnostic information query functions, including basic information about system operating status, log information, hardware register information, and abnormal information before device restart. When a problem occurs to the equipment, the maintenance personnel can determine the cause of the problem based o...

AI Technical Summary

Problems solved by technology

[0005] When maintenance personnel manually check the diagnostic information of network devices one by one, due to the large number and types of diagnostic information in network equipment, maintenance personnel need to consult a large amount of diagnostic information, which is inefficient and will miss important diagnostic information

Maintenance personnel do not need to collect diagnostic information when analyzing the information collected at one time, but it is very inconvenient to find useful information from the diagnostic information provided by equipment manufacturers. When there is a large amount of diagnostic information, the analysis work takes a lot of time

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