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Method and system for checking consistency of recorded voice announcement

A technology of recording notification and consistency, applied in telephone communication, subscriber special services, electrical components, etc., can solve problems such as low work efficiency and poor evaluation effect, and achieve the effect of solving poor evaluation effect.

Inactive Publication Date: 2010-06-23
中国移动通信集团甘肃有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0009] The second purpose of the present invention is to propose a system for checking the consistency of recording notifications in order to improve the efficiency of checking work in view of the defects of poor evaluation effect and low work efficiency in the manual comparison checking method in the prior art

Method used

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  • Method and system for checking consistency of recorded voice announcement
  • Method and system for checking consistency of recorded voice announcement
  • Method and system for checking consistency of recorded voice announcement

Examples

Experimental program
Comparison scheme
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Embodiment 1

[0026] figure 1 It is a flow chart of the recording notification consistency checking method according to Embodiment 1 of the present invention, such as figure 1 As shown, this embodiment includes:

[0027] Step S102: Extract the configuration of each switch in the network, and formulate the corresponding relationship between various switch reason codes and recording notifications according to the extracted configuration;

[0028] According to the configuration of each switch in the live network, the corresponding relationship between the cause code of the switch (hereinafter also referred to as the cause value) and the correct recording notification standard can be formulated as follows, and the settings of the switches in the live network are regularly extracted for updating, as shown in Table 1 , which is the correspondence table between the correct recording notification and the reason codes of various switches:

[0029] Table 1 Correspondence between recording notificat...

Embodiment 2

[0037] figure 2 It is an analysis schematic diagram of the recording notification consistency check method according to the second embodiment of the present invention. This embodiment mainly illustrates the consistency checking method of the present invention from the perspective of specific application.

[0038] Such as figure 2 As shown, the recording notification consistency checking system of the present invention is set in the existing network (for details, see Figure 4 and Figure 5 Embodiment), through the tandem office to regularly extract recording notification related data from each switch in the network, such as figure 2 As shown, the convenience of recording notification collection and access is directly related to the promotion value of the application. This embodiment adopts a single-point access method, and realizes the recording notification extraction of the entire network through routing coding and service coding.

[0039] There are many ways to extra...

Embodiment 3

[0051] image 3 It is a flowchart of a method for checking consistency of recording notifications according to Embodiment 3 of the present invention. Such as image 3 As shown, this embodiment includes:

[0052] Step S202: Regularly extract the configuration of each switch in the live network, formulate a standard correspondence table between the cause value of each switch and the corresponding recording notification that needs to be submitted, and regularly update the standard correspondence table, see Table 1 and the embodiment A related description;

[0053] Step S204: Perform actual recording notification query through the preset recording notification query prefix + switch code + service code;

[0054] The following steps S206-S210 can be carried out simultaneously with step S212 or step 214, and can also be carried out successively, mainly to process the extracted actual recording notification and reason code:

[0055] Step S206: regularly extract the actual recordin...

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PUM

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Abstract

The invention discloses a method and a system for checking the consistency of recorded voice announcement. The method comprises the following steps: extracting the configuration conditions of each switchboard in the network, and establishing a corresponding relationship between reason codes and recorded voice announcement of each switchboard according to the configuration conditions; extracting the actual recorded voice announcement and the reason codes of all the switchboards in the network; checking the consistency of the actual recorded voice announcement and the corresponding reason codesaccording to the established corresponding relationship. The invention can achieve the purposes of improving the working efficiency of checking, the automatic checking as well as the evaluation effect and effectively overcoming the defects of poor evaluation effect and low working efficiency existing in the artificial contrast checking method in the prior art.

Description

technical field [0001] The invention relates to a recording notification technology of a communication exchange in the field of communication, in particular to a method and system for checking the consistency of a recording notification. Background technique [0002] It is generally necessary to set recording notifications in communication switches, so as to use recording notifications to correctly guide user behavior, reduce unnecessary unsuccessful call attempts, etc., and adjust the content of recording notifications from the perspective of standardizing bureau data or switch software parameters. In order to be safe and to check the consistency of certain recording notifications and events, it is necessary to regularly check the recording notifications of the switch to check the correctness of the recording notifications. For example: when a calling user terminal A calls another called user terminal B, assuming that the called user terminal B is busy and unable to answer ...

Claims

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Application Information

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IPC IPC(8): H04M11/10H04M3/42
Inventor 石永毅刘莹张锦
Owner 中国移动通信集团甘肃有限公司