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Automatic equipment configuration method and service operation supporting system

A technology of operation support system and automatic equipment, which is applied in the field of communication, can solve problems such as user data out-of-sync, and achieve the effect of reducing complexity

Active Publication Date: 2010-10-27
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides an automatic device configuration method and a business operation support system, which are used to solve the problem of out-of-synchronization of user data in the BOSS and ADC systems in the prior art

Method used

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  • Automatic equipment configuration method and service operation supporting system
  • Automatic equipment configuration method and service operation supporting system
  • Automatic equipment configuration method and service operation supporting system

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Embodiment Construction

[0015] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0016] Embodiments of the present invention provide an automatic device configuration method and a service operation support system. The present invention will be described in detail below in conjunction with the accompanying drawings.

[0017] Such as figure 1 Shown is a flow chart of the first embodiment of an automatic device configuration method according to the present invention.

[0018] Including step 101, the BOSS receives user information.

[0019] Step...

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Abstract

The invention relates to the field of communication and provides an automatic equipment configuration method and a service operation supporting system for solving the problem of asynchronous user data of a BOSS and an ADC system in the prior art. The method comprises that: the BOSS receives user information; and the BOSS detects the service identifier state of a user, and if the service identifier state of the user is an open state, generates an ADC update list according to the user information and instructs the ADC system to update the configuration of a user terminal according to the ADC update list. The method and the system have the advantages of synchronizing the user data of the BOSS and the ADC system and simplifying mutual access between different systems.

Description

technical field [0001] The present invention relates to the communication field, and specifically relates to an automatic device configuration method and a business operation support system. Background technique [0002] When users use a new mobile phone, they always don't know how to set these functions, so they often call the operator's customer service center to ask how to set it up, so the operator has to hire a lot of service personnel to set up For such a customer service center, when automatic device configuration (Automatic Device Configuration, ADC) equipment is introduced, users can reduce frequent calls to ask questions about how to set these functions, thereby saving operating costs for operators. In addition to the automatic setting function, it can also provide users with sending SMS, going to the business hall or going to the online business hall (E-CARE) to set up the mobile phone, such as wireless access protocol) circuit switched data service (WAP CSG), wir...

Claims

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Application Information

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IPC IPC(8): H04W8/24H04W24/02H04W24/04
CPCH04L41/082H04L41/0806
Inventor 吴骏
Owner HUAWEI TECH CO LTD