Method, system and network management monitoring server for obtaining abnormal information of message link

Abstract

The present invention discloses a method for obtaining abnormal information of message link, wherein the method comprises steps of: adding a first user terminal equipment controller connected to a network management monitoring server, and a piece of first user terminal equipment connected to the first user terminal equipment controller in advance; transmitting testing short messages to the first user terminal equipment regularly via an external short message gateway, a short message server and a base station; judging whether feedback information of the testing short massage is received in a predetermined time; if the feedback information is not received, transmitting a first warning message to the first user terminal equipment by the first user terminal equipment controller, and taking along an external second user terminal equipment identification. The present invention further discloses a system for transmitting the abnormal information of message link and a network management monitoring server. By the application of the present invention, the abnormal information of message link can be obtained in time; the smooth performance of the message link is ensured, so as to improve themaintenance efficiency of communication networks; and the warning information of various systems of a supporting network is not lost when the message link has a fault.

Description

technical field [0001] The invention relates to network management monitoring technology, in particular to a method, system and network management monitoring server for acquiring short message link abnormal information. Background technique [0002] In the communication network, the network management monitoring server mainly monitors the stability and continuity of the network side equipment. For the mobile business support system of the BOMC (Business Operation Management Center), the main function of the network management monitoring server is to monitor the stability and continuity of the business applications of the BOSS system, customer service system, economic sub-system, and basic platform , Once any abnormality or fault is found, the relevant maintenance personnel and the person in charge will be notified to handle the fault. The method of notification can be that the relevant maintenance personnel monitor the network management monitoring server in real time on si...

AI Technical Summary

Problems solved by technology

But at the same time, the network management monitoring server sends the alarm message to the user terminal equipment, which needs to go through the SMS link cascaded between the SMS gateway, the SMS server, the base station and the user terminal equipment. , the alarm message cannot be sent to the relevant maintenance personnel in time, therefore, it is particularly important to ensure the smoothness of the message link; moreover, after the network management monitoring server sends the alarm message, it does not know whether the user terminal equipment can receive the alarm message, If the SMS link is abnormal, it will delay the relevant maintenance personnel to solve the fault and affect the normal operation of the communication network

[0015] In order to overcome the problem that the relevant maintenance personnel cannot receive the alarm message caused by the failure of the current cascaded message link, a method for ensuring the smoothness of the message link is proposed at present, specifically: the network management monitors the server regularly (for example, every 30 minutes) Send a test message to the user terminal equipment of the relevant maintenance personnel, and send a warning message when the communication network is abnormal, and the relevant maintenance personnel will manually check whether their user terminal equipment has received the test message within the preset period of time , if the test message can be received regularly, it indicates that the link of the message is normal, so the alarm message can also be received in time, so as to maintain the communication network; if the test message is not received regularly, it indicates that the link of the message is abnormal or malfunctioned The personnel rushed to the scene to check whether the network management monitoring server had alarm information, and checked and repaired the SMS link between the network management monitoring server and the relevant maintenance personnel.

[0016] But the above-mentioned method that the network management monitoring server regularly sends test messages and the relevant maintenance personnel periodically detects whether to receive the test message is to ensure the smoothness of the SMS link. The manual method regularly checks whether the test message is received to determine the link status of the message, and the abnormal information of the link of the message cannot be obtained in time, and the efficiency of determining the link abnormality of the message is low; further, if the link of the message fails, and an alarm is sent at this time SMS, due to human negligence, the relevant maintenance personnel did not check whether they received the test SMS within a regular period, which will lead to failures in the communication network that cannot be dealt with in a timely manner, affect the business of users, and may cause huge economic losses to users and network operators; and, Regularly send test messages to determine the status of the SMS link. If the regular time interval is short, it will cause a waste of network resources and affect the normal life of relevant maintenance personnel; , which will cause a lot of alarm information to be lost during the regular period, so that the relevant maintenance personnel cannot deal with the failure of the communication network in time, and the maintenance efficiency of the communication network is low.

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