Diagnosis method and system for failure of network management system

Abstract

The invention discloses a diagnosis method for the failure of a network management system, which comprises the following steps of: indexing a log of the network management system according to key sentences by using a search engine to generate an index file; taking each key sentence out of an analyzing experience library corresponding to a failure category according to the failure category selected by a user on an interface, and searching the index file by using the search engine; and finding out a cause analyzing and processing measure corresponding to the key sentence in the analyzing experience library after a matched log is searched and the failure occurs. The invention also discloses a diagnosis system for the failure of the network management system; thus, the failure positioning time is saved, and the satisfaction of an operator for the network management system is improved; and moreover, a self-learning function of failure analyzing experiences is also provided in a scheme of the invention, so that the network management system has stronger expansibility and flexibility.

Description

technical field [0001] The invention relates to a fault diagnosis technology of a telecommunication network management system, in particular to a fault diagnosis method and system of a network management system. Background technique [0002] At present, in the third-generation mobile communication (3G) technology, wireless network management occupies an important position in the management of network equipment, and the management of the entire network can be realized through the alarm, performance, and configuration management of the network management system. However, with the continuous expansion of the 3G network, the number of network elements managed by a single network management system has doubled, and the large network scale has put forward higher requirements for the stability, compatibility, scalability, and easy diagnosis of faults of the network management system. , the most important thing is the easy diagnosis of network management system faults. [0003] Trad...

AI Technical Summary

Problems solved by technology

[0003] Traditional network management fault handling usually adopts a manual method, that is, after the maintenance personnel find a fault in the network management system, they first use their own experience to locate and handle the fault. Analyze and locate the fault. If the information is not enough, the R&D personnel will repeatedly ask for information. In this way, it usually takes two or three days for a problem to be found and located. This will cause complaints and complaints from the operator.

In the 3G era where network development is becoming more and more complex, traditional fault handling methods will inevitably become a bottleneck restricting the further development of the network

Images