The invention discloses a service monitoring and diagnosis
visualization method and service monitoring and diagnosis
visualization equipment used for an audio / video platform. The method includes a service monitoring and diagnosis step and a service view presentation step. The service monitoring and diagnosis step includes a data collection sub-step, a
service model building sub-step and a data decision sub-step. In the data collection sub-step, service data of the audio / video platform are collected to obtain
service model data, and the same are stored in a data
pool, in the
service model building sub-step, service model
summary information is read from the data
pool, in the service view presentation step, a service
summary information view is built, in the data decision sub-step, current service object status is monitored in real time, and in the service view presentation step, the service
summary information view is refreshed; or in the service
model building sub-step, the service model data are read from the data
pool, in the service view presentation step, a service diagnosis view is built, in the data decision sub-step, real-time monitoring is carried out, and corresponding current service object status information and threshold exceeding marks are pushed, and in the service view presentation step, the current service diagnosis view is updated.