Cloud webpage non-specific object real-time communication and browse behavioral analysis system

Abstract

The invention relates to a cloud webpage non-specific object real-time communication and browse behavioral analysis system. A control end system of the system is erected on a cloud network, an embedded monitoring program code unit of the control end system is connected with an owner end website system to perform full-cloud real-time monitoring of website visitor information, processes such as visitor geographical positions, visitor browse page content, visitor browse stay time, visitor search key words, entering the owner end website system and the like are analyzed and counted through a background device, an information uncovering device and a database device f a cloud end system unit of the control end system, active real-time audio/video communication or message transmission are performed through a text talking module, an F.M.S (flash media server) real-time video streaming module and a telecommunication exchanger module of a communication unit of the background device, and accordingly, customer trend and demand information can be actively known well to provide efficient services, and high management controllability and service integrity can be achieved.

Description

technical field [0001] The present invention relates to a cloud webpage non-specific object real-time communication and browsing behavior analysis system, in particular to a system applied to the technical field of an all-cloud non-specific object service management system. Background technique [0002] The current known network service system adopts a passive management and marketing model. Users actively link to the web pages of the network service system through search engines, keyword advertisements or other linking methods, and the network service system Managers can only purchase keyword advertisements at a high cost in a negative way in order to improve the website ranking and gain more page exposure and customer sources. All functions, services, and information-related content of the website must be controlled by Provided by the administrator of the website service system, and the administrator of the network service system can only provide services for specific obje...

AI Technical Summary

Problems solved by technology

[0002] The current known network service system adopts a passive management and marketing model. Users actively link to the web pages of the network service system through search engines, keyword advertisements or other linking methods, and the network service system Managers can only purchase keyword advertisements at a high cost in a negative way in order to improve the website ranking and gain more page exposure and customer sources. All functions, services, and information-related content of the website must be controlled by Provided by the administrator of the website service system, and the administrator of the network service system can only provide services for specific objects (namely, visitors who send messages to the website message board or the company's email), and cannot effectively and actively grasp the trend of the customer source. The following problems exist:

[0003] 1. Poor management control: the management mode of its website is passive management. Users actively link to the web pages of the network service system through search engines, keyword advertisements or other linking methods, and the managers of the network service system, It is only possible to provide services for specific objects through customers sending questions and information inquiries, but it is impossible to conduct "active" and "immediate" two-way conversations with website visitors, let alone use current communication devices (mobile phones, local calls) Dial the network connection IP of the guest computer, and then talk to it, so its management control is poor

[0004] 2. The integrity of the marketing service is poor: the management mode of its website is passive management, and all the functions, services, and information-related content of the website cannot be controlled by the manager of the website service system, and the problem and information can only be sent through customers Inquiry, service for specific objects, unable to actively monitor all visitor information on the website, and analyze and control potential customer groups through the records of visitor browsing history, so the service integrity is poor

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